Front Desk Clerk
Front Desk Clerk
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Job Description
EMPLOYMENT OPPORTUNITY
Front Desk Clerk Full-Time Temporary
Makola Housing Society
Duncan BC Ts-i-ts-uwatul Lelum
Position Summary
The Front Desk Clerk will report to the Assisted Living Manager and manage the reception area while providing a warm and friendly environment for all residents guests and employees. The Front Desk Clerk will be responsible for a wide range of administrative tasks while supporting the front desk.
The Temporary Front Desk Clerk is compensated at $24.80 per hour. Shifts are Tuesday and Wednesday 8:00am to 4:00pm and Thursday to Saturday 4:00pm to 12:00am. This is a temporary full-time position for a 12-month period or until the original incumbent returns.
Responsibilities
- Welcome all incoming guests and residents and address inquiries
- Answering the telephone transferring calls booking visits and vendor appointments and taking messages for all departments
- Responding to staff calling in sick and scheduling replacement personnel
- Ensure accurate and timely completion of all documentation assigned or requiredin the course of duties including documenting in the communication log and incident reports
- Ensure the safety of the building and residents by completing all safety checks documenting in writing all incidents responding to resident medical pendant alerts administer First Aid to residents and staff when needed and lead all building emergencies including evacuating the building
- Operate cash machine
- Supporting the delivery of recreation evening activities as required which can include set up for evening activities
- Complete cleaning duties including but not limited to washing windows vacuum furniture & floors dusting and bathrooms
- Maintain resident and staff confidentiality
Qualifications
- Grade 12 or equivalent
- Courses or training in customer service office systems and procedures
- 1-2 years of experience working in hospitality preferably in a congregate/assisted living setting
- Experience working in and with the Indigenous communities and Indigenous people is an asset
- Courses required and paid for by Makola:
- Occupational Level 1
- First Aid Level 1 Certificate
- Food Safe Level 1 Certificate
- WHMIS Certificate
Other
- Willing to participate in personal and professional development
- Follow Makola Housing Society and Assisted Living policies and procedures
- Provide a clear criminal record check
To view the full job description and the list of responsibilities click here.
Come visit us! Makola also accepts in-person applications. Please visit our Assisted Living facility near you with your resume and let us know what position you would like to apply for!
Who We Are
Makola Housing Society (MHS) is an Indigenous affordable housing provider committed to supporting vibrant diverse communities in British Columbia. We strive to create a welcoming and supportive environment where all team members take personal accountability for their work have a passion for excellence and are encouraged to achieve their full potential. Ts-i-ts-uwatul Lelum is an assisted living facility where we provide recreation meals and a variety of services and supports to the Indigenous Elders seniors and people with disabilities residing in the facility. Our assisted living facility welcomes in-person applications and we would be honoured for you to visit us with your resume and let us know what positions youre interested in.
We welcome applications from all backgrounds and hire employees of all cultures including Indigenous and non-Indigenous. Our Indigenous employees have diverse backgrounds including status non-status Metis and Inuit. Preference will be given to applicants of Indigenous ancestry (please self-identify) as per Section 41 of the BC Human Rights Code. If you have any questions regarding this position or applying for the position please contact us at: or . We want to support all applicants during this process.
MHS is an equal opportunity employer that is committed to an inclusive and barrier-free recruitment and selection processes. Please advise us if you require accommodation if we contact you for an employment opportunity. We deeply appreciate and thank all that apply but only applicants that are selected for this opportunity will be contacted.
Please apply with your resume and cover letter.
Closing Date: Until Filled
Only those selected for interviews will be contacted.
For statistical purposes please indicate where you saw this job posting i.e. job site email etc.
Employment Type
Full-Time
