Cloud Systems Administrator
Cloud Systems Administrator
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1 Vacancy
Job Description
As a Cloud Systems Administrator at Shift you play a crucial role in supporting our global business and technical operations. Your expertise in incident management end user support endpoint device management and cloud services administration will drive Shifts operational infrastructure.
You will engage in technology initiatives with a solution-oriented mindset a methodical approach and a sense of urgency all within a supportive team environment.
Main responsibilities:
Incident and Change Management: Participate in incident and change management processes including logging incidents tracking their resolution and communicating changes to relevant stakeholders.
User Support and Troubleshooting: Provide comprehensive support to internal operations and technical stakeholders ensuring seamless workflow excellent user experience and fast remediation.
Access Control and Identity Management: Manage user identities permissions and access controls within cloud environments.
Infrastructure Enhancement: Improve and maintain the local network and office infrastructure to support our dynamic environment.
System Maintenance and Updates: Regularly perform system maintenance tasks including applying patches updates and upgrades to cloud-based software and infrastructure.
Employee Lifecycle Management: Manage the onboarding and offboarding processes ensuring a smooth transition for employees.
Collaborative Projects: Work closely with experts in Data DevSecOps and Security to achieve project goals and drive innovation.
Infrastructure Provisioning: Plan execute and support Shifts infrastructure needs during day-to-day operations company strategy weeks and large on-site meetings.
Security and Compliance: Ensure that the cloud infrastructure adheres to security best practices and compliance requirements
Qualifications :
Graduated in Computer Science degree or equivalent (Highly regarded)
Additional Information :
Providing help desk/support to a range of technical and non-technical users.
Managing technical operational infrastructure (office printers networking WiFi Audio and Visual equipment)
Proficiency in managing a range of mobile devices utilizing Microsoft Intune (Windows MacOS Android iOS).
Experience with Azure Entra required.
Familiarity with Azure and its functionalities is a plus.
Strong technical troubleshooting abilities particularly with cloud SaaS products and end-user devices.
Excellent interpersonal skills for effective communication with all stakeholders.
Ability to work independently and lead technical projects to completion.
Exposure to the below software:
Azure Office 365 Administration Atlassian toolkit PowerShell Bash Microsoft Intune MDM Device Deployment (Apple ADE / MS Autopilot) Technical troubleshooting.
#LI-Hybrid
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
