Assistant Restaurant General Manager

What youll do

• Support the Restaurant General Manager in overseeing this exciting concept.
• Both guest and team experience will be at the heart of all you do. Youll support your team by leading by example keeping them involved and motivated; helping them feel empowered and supported confident in providing top Hox experiences for our guests and comfortable turning to you with questions.
• Work closely with the Restaurant General Manager to create and plan initiatives and incentives alongside a strong understanding of the guest booking and profiling system to drive revenue.
• Work closely with the Restaurant General Manager Head Chef and Sous Chefs so that front of house and back of house are working smoothly hand-in-hand.
• Coordinate with Restaurant Manager for everyday operation and maintain financial and administrative records.
• Gather customer feedback and recommend improvements.
• Work with the whole F&B team to ensure proper food presentation and proper food-handling procedures.
• Handle guest complaints and ensure satisfaction.
• Perform regular inspection of food and beverage preparation and presentation and maintain inventory to enhance sales.
• Scheduling and maintaining budgeted labour.
• Responsible for the smooth running of service on the floor and bar and safe opening and closing of the restaurant and F&B areas.
• Driving standards throughout the team through implementation of trainings coaching feedback and briefings for all team members in the restaurant and bar.

Qualifications :

What were looking for

• A track record of leading large teams in restaurants kitchens and bars; youre a natural at inspiring trust and bringing others along on a journey.
• 2 years experience in a similar restaurant management role in a busy bustling environment.
• Previous involvement in budgeting and forecasting a strong understanding of the financial expectations of a successful restaurant and bar business.
• An ability to manage the budget on a daily weekly and monthly basis. You will be expected to report results with a granular understanding of the ongoing trends of the business.
• Exceptional attention to detail in a fast-paced environment juggling many things at once but always dotting the is and crossing the ts.
• Passion for hospitality youre all about creating memorable experiences for others be they guests or colleagues.
• Youre looking for a place where you can be you no clones in suits for us.
• We leave our egos at the door and help get things done.
• Youre up for doing things differently and trying (almost) everything once.
• You want to be part of a team that works hard supports each other and has fun along the way.

Additional Information :

Whats in it for you...

• Become part of a team thats very passionate about creating great hospitality experiences.
• Competitive salary.
• 30 days holiday (including bank holidays) pension and life insurance.
• Food on us during your shift.
• Enjoy a free night at The Hoxton and a meal for two when you first start with us.
• Training to get you settled into your role with ongoing development that helps you think make and thrive to set you up for success at work.
• Time off to volunteer with one of our partner charities.
• Hox Hero and Nifty Fifty our rewards for going the extra mile and living our values.
• An annual diversity and inclusion calendar of events creating opportunities for you to learn celebrate and make a positive impact.
• Regular team get togethers from our High Fives to our (pretty special!) team parties we know how to have a good time!
• The chance to challenge the norm and work in an environment that is both creative and rewarding.
• Join an innovative fast-growing international group that is shaking things up on the hospitality scene.
• Excellent discounts across The Hoxton and the global Ennismore family.

Remote Work :

No

Employment Type :

Full-time