Software Development Engineer 2
Software Development Engineer 2
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Job Description
Describe the roles in simple terms/Main responsibilities
Operational/Functional Support Ticket Handling Monitoring Problem management
What does the day-to-day look like What will they be working on/projects Handling customer tickets and
escalations Proactive monitoring
Skills/Technical Skills/Technologies/Tools ITIL Monitoring Tool Support Java/Python Python Scripting
Ideal Candidate/Must-have Excellent Communication Critical Thinking Investigation and Analysis
Competencies (likely to confirm the top 3-4: Accountability Customer Facing Active listening
Remote Work :
No
Employment Type
Full Time
