Commercial Lines CSR
Commercial Lines CSR
Posted on :
03-06-2025
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1 Vacancy
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Job Description
Job Description
Job Summary
We are seeking a motivated and client-focused Commercial Lines Customer Service Representative (CSR) with a strong background in account management. The successful candidate will be responsible for maintaining and servicing commercial insurance accounts ensuring that clients needs are met and expectations exceeded.
Responsibilities
- Provide exceptional customer service to commercial clients addressing inquiries and resolving issues in a timely and professional manner
- Manage and maintain commercial insurance accounts including policy renewals endorsements and claim assistance
- Collaborate with the sales team to support client retention and promote the expansion of commercial insurance products and services
- Stay up-to-date on industry trends regulations and coverage options to better serve clients
- Utilize strong account management skills to build and maintain positive client relationships
Qualifications/Requirements
- Proven experience in commercial insurance account management or related field
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Proficiency in insurance software and Microsoft Office Suite
- Holds an active P&C (Property and Casualty) insurance license
Disclaimer: Please note that this job description may not cover all duties responsibilities or aspects of the role and it is subject to modification at the employers discretion.
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Employment Type
Full-Time
Key Skills
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