Banquet Manager III
Banquet Manager III
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Job Description
Hotel:
Raleigh Durham Embassy Suites201 Harrison Oaks BlvdCary NC 27513Banquet Manager IIIFull timeAtrium SPIRIT where teamwork passion and appreciation ignite service excellence
Whats in it for you
The Atrium SPIRIT is a belief in the power of Service Perseverance Inclusion Respect Innovation and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences work together to overcome challenges and are passionate about positively impacting those around us.
- Career Growth & Learning 40% of our management hires are internal promotions!
- Invest in Your Future 401(k) plan with company match.
- Comprehensive Health Coverage Medical dental and vision insurance options.
- Paid Time Off & Vacation Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
- Perks That Fit Your Life Enjoy DailyPay wellness programs tuition reimbursement and exclusive discounts on your favorite brands and services.
- Purpose & Impact Make a difference through Atriums community service and volunteer programs.
Compensation starting $60000 to $70000
Compensation is determined based on a variety of factors including experience skills qualifications and the specific location of the role. Actual pay may differ depending on these factors.
Embassy Suites is located seven miles from Research Triangle Park and four miles from the Raleigh-Durham International Airport.
Minutes from:
Area Universities: Duke University NC Central University NC State University Shaw University University of NC Chapel-Hill
USA Baseball National Training Center.
At the Embassy Suites Raleigh is a busy full-service hotel featuring 273 all-suite rooms with a dynamic 29K square feet of meeting space. We pride ourselves on offering exceptional guest experiences with our complimentary made to order breakfast and evening reception on-site restaurant indoor pool and 24-hour fitness center. Join our team and be a part of the exceptional hospitality provided by our Atrium Associates.
At the Embassy Suites Raleigh we offer not just a job but a path to personal and professional growth. Come Grow with Us!
Benefits:
- Free Lunch!
- Monthly employee socials to honor all anniversaries birthdays employee of the month and manager of the quarter recognition.
- Positive team culture and opportunity for advancement.
- Monthly coffee with the GM free beverage item from caf provided.
- Discounted rates at Atrium properties.
- Benefits: Merit Increases Referral Bonus Paid Vacation/Sick time/holidays Health/401K Daily Pay option Tuition Reimbursements Management training Gym membership discounts Auto/Home Insurance and Pet Insurance to name a few.
Primary Purpose:
The primary purpose of the Banquet Manager is to deliver exceptional events while ensuring that Atrium core values and all standard operating procedures pertinent to the Banquet Department are being followed by all Associates including brand and Atrium requirements.
Work Performed:
TheBanquet Managerwill be tasked with the following duties responsibilities and assignments:
SuperviseAssociates to include developing positive working relationships providing training and educational support assisting in the recruitment process and ensuring that Associates are meeting guest needs;
Managethe department by assisting Associates to understandand comply withemployment practices recommending employment decisions supporting performance management and implementingcorrective action;
Createa best-in-class guest experience measured by brand specific servicemeasurementscores whileengaging with guests maintaining quality products adhering to health code requirements and enforcing cleanliness standards;
Coordinateactivities withthe sales andother departments to include the culinary staff to ensure that services are provided in an efficient and timely manner;
Ensurefinancial goals of the department and the hotel are being met by managinglaborcosts supplies and equipment
Determineand recommendrevenue-driving initiativesin partnership with other departments and withinbanquets;
Audit banquet checks to ensure that all services rendered are properly invoicedin a timely manner;
Perform or assist with cleaning duties while ensuring cleanliness of all meeting spaceas required bybrand guidance andAtrium Cleanliness Assuredstandards;
Contributeto the creation and implementation of new menus;
Maintain records and daily reports ofoperationskeeping hotel management updated regarding department performance;
Demonstrate anunderstandinghotel emergency proceduresto include fire life andsafety;and
Any and all other work as required to complete the primary purpose of the position.
Qualifications:
Required Prior Experience:
2 years supervisory experience in banquet operations
Preferred Prior Experience:
Hospitality experience
Required Education:
High school diploma or equivalent
Preferred Education:
Associates degree or higher in hospitality business or a related field
Required Licenses/ Certification:
ServSafe and TIPS Certification completed at time employment begins
Required Technology:
Basic computer knowledge including the Microsoft Suite of Word Excel PowerPoint Outlook and Teams
Preferred Technology:
Workday
Physical:
Able to lift 50lbs occasionally
Able to lift 25lbs regularly
Able to navigate the work areas for duration of scheduled shift
Other:
Able to work a flexible schedule to include nights weekends and holidays and special events
Competencies:
(65) Managing Vision and Purpose
Communicates a compelling and inspired vision or sense of core purpose; talks beyond today; talks about possibilities; is optimistic; creates mileposts and symbols to rally support behind the vision; makes the vision sharable by everyone; can inspire and motivate entire units or organizations.
(24) Function/Technical Skills
Has the functional and technical knowledge and skills to do the job at a high level of accomplishment.
(15) Customer Focus
Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Actual compensation packages are based on a wide array of factors unique to each candidate including but not limited to skill set years & depth of experience certifications and specific office location. This may differ in other locations due to cost of labor considerations.
Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability or protected Veteran status.
Required Experience:
Manager
Employment Type
Full-Time
