Quality Assurance Manager (12-month Contract)
Quality Assurance Manager (12-month Contract)
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Job Description
At Nelson weve been shaping the future of education for children and youth across Canada for over 110 the countrys largest K-12 education content provider we remain dedicated to our legacy of looking forward paving the way in creating boundless accessible and engaging learning experiences for all.
Our innovative solutions including Edwin our digital learning platform provide curriculum-aligned content that support diverse learning styles while fostering critical thinking creativity and lifelong learning. We listen intently to the unique needs of educators students and administrators everywhere and continuously evolve what we do and build to improve their lives daily.
When were searching for individuals to join our team we look for bold innovative team players with a passion for education and making a positive difference in our communities. If this sounds like you we want to hear from you! Apply to join our team today. Lets Create Possible one learner at a time.
About the Role
Reporting to the Engineering Manager the Quality Assurance (QA) Manager will lead a team of QA Analysts to define and execute test strategies across our internal and external web applications with a variety of methods (manual gray box automated usability and accessibility). The successful candidate will be responsible for managing day-to-day QA operations and providing leadership their team while still participating directly in testing activities and contributing to process improvements throughout the software development lifecycle.
Working closely alongside a range of colleagues in the product development team this role requires a strong leader who thrives in a hands-on environment is highly organized and can communicate cross-functionally across all levels of the organization.
Key Accountabilities
- Lead mentor and support a high-performing distributed QA team ensuring testing coverage across all platforms browsers and use cases is complete and accurate.
- Lead various test sessions with key members of the release team ensuring the functionality of the product(s); Effectively communicate defects to stakeholders and developers responsible for the products being tested taking ownership of the QA process.
- Drive QA team activities during sprint planning and retrospectives and conduct test plan reviews to align on expectations and coverage.
- Develop and execute test cases test plans and other supplemental documentation as needed while maintaining the QA process.
- Identify document and regress defects in Jira with clear reproducible steps.
- Ensure validated deliverables meet functional specifications and business requirements.
- Collaborate closely with developers product managers and other stakeholders to communicate test findings and coordinate releases.
- Oversee and contribute to the development execution and maintenance of automated testing suites.
- Develop and maintain QA documentation best practices and training materials for both team members and cross-functional partners.
- Continuously evaluate and recommend tools processes and technologies to improve test efficiency and product quality.
- Stay up to date on the current functionality of our product(s) and the ways our customers use it in the classroom.
Requirements
- 5 years of experience testing web applications including cross-browser API and database testing.
- 2 years of experience in a QA leadership or similar leadership role with demonstrated success directly managing small teams. Leadership experience in a remote work environment is considered an asset.
- 3 years of experience writing and maintaining automated tests using modern automation tools.
- Bachelors degree in Computer Science Engineering or related technical field or equivalent practical experience.
- Exemplary organizational skills with the ability to manage multiple priorities in a collaborative fast-paced agile environment.
- Excellent verbal and written communication skills with the ability to present complex technical information cross-functionally.
- Strong sense of accountability and ownership with the desire to take initiative and continuously improve processes.
- Extensive proven experience developing test strategies plans and documentation.
- Solid technical foundation with an understanding of front-end and back-end development APIs microservices and security considerations.
Benefits
What We Offer
At Nelson we believe in taking care of our people.
Your well-being growth and work-life balance matter to us which is why we offer a comprehensive benefits package designed to support youprofessionally and personally.
The below benefits apply to this temporary contract position:
- Hybrid work model (2-days/week in-office in North York 3-days/week WFH)
- Flexible working hours (M-F)
- Access to LinkedIn Learning for continuous skill growth
- Mentorship and professional development opportunities
- A comprehensive Employee Assistance Program (EAP) providing confidential support spanning from mental health services to financial counselling and many things in-between.
- This is a 12-month contract position with the opportunity to become a full-time role based on performance and needs of the business.
Dont have 100% of the above qualifications Do you still think Nelson is a great fit for you We encourage you to apply anyway!
Our EDI Statement
Nelsonteaches the world by learning from everyone in it.
We are committed to fostering an equitable diverse and inclusive workplace environment. This is an integral part of our companys culture and mission that aligns with our four key pillars of Employee Diversity Developing Authentic and Accurate Content Amplifying External Voices and Supporting the Local Community and Beyond.
We believein the power of education and our ability to impact social change. Truth honesty integrity and respect guide our decisions and actions in the development of learning solutions that empower success for all educators and learners.
We valuea respectful inclusive and safe workplace that nurtures belonging and represents many different cultures backgrounds perspectives and opinions. Everyone is free to be who they are.
We fosterand continue to build relationships that are equitable diverse and inclusive with existing and future partners in education.
We committo holding ourselves accountable by creating measurable short and long-term goals that place equity diversity and inclusion at the core of what we do in our resources the workplace the educational community and in the larger society.
We striveto build an inclusive world for everyone. We are stronger together.
Our Commitment
Nelson is an equal opportunity employer and is committed to Inclusion Equity and Diversity. As part of this commitment we do not discriminate on the basis of age race sex gender gender identity colour religion national origin sexual orientation marital status citizenship veteran status or disability status.
Should you require any accommodation during our recruitment and selection process please reach out to.
Required Experience:
Manager
Employment Type
Temp
