Temporary Customer Service Rep Laboratory Billing
Temporary Customer Service Rep Laboratory Billing
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Salary Not Disclosed
1 Vacancy
Job Description
City/State
Norfolk VAWork Shift
Multiple shifts availableOverview:
Sentara is hiring a Temporary Customer Service Representative for the Laboratory Billing Services Department.
*Estimated 3-4 month temporary assignment.
This is a Temporary full-time day shift position Mon-Fri between the hours of 8:00am-5:30pm.
This position does not offer Benefits and applicants must reside in Virginia only.
The rate of pay is set at a flat rate of $20/hr.
Responsible for all areas of customer service as it pertains to research and resolution of telephone inquiries from members or patients. Primarily responsible for handling incoming calls to effectively address issues related to either member eligibility plan prescription benefits and claim payment issues or patient services needs such as updating billing information establishing payment plans resolving payment inquiries or patient scheduling. Provide quality service and customer satisfaction through effective communication and education.
Education:
*High School Diploma or equivalent (Required)
Experience:
*Two years of Customer Service experience. Experience with medical insurance in a hospital or physicians office setting specifically Laboratory preferred *Experience registering patients preferred
*High Volume call center experience preferred
*Epic EMR experience preferred
*Data entry skills
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Legal Resources Plan
Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30000-member workforce. Diversity inclusion and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission to improve health every day this is a tobacco-free environment.
For positions that are available as remote work Sentara Health employs associates in the following states:
Alabama Delaware Florida Georgia Idaho Indiana Kansas Louisiana Maine Maryland Minnesota Nebraska Nevada New Hampshire North Carolina North Dakota Ohio Oklahoma Pennsylvania South Carolina South Dakota Tennessee Texas Utah Virginia Washington West Virginia Wisconsin and Wyoming.
Employment Type
Full-Time
