Pre-Owned Client Advisor
Pre-Owned Client Advisor
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Salary Not Disclosed
1 Vacancy
Job Description
Chapman BMW on Camelback is excited to invite energetic and dedicated automotive sales professionals to join our team! As a Pre-Owned Client Advisor you will deliver extraordinary customer service and superior product knowledge to our clients ensuring a seamless and enjoyable luxury car buying experience.
We are looking for individuals who value professionalism and integrity to contribute to a dynamic team that strives to customer expectations. If you have a passion for the luxury vehicle industry and providing unmatched client support we encourage you to apply!
What We Offer:
- Attractive Commission Pay Plan: Enjoy uncapped earning potential and the ability to control your own income!
- Professional Development: Access ongoing training and growth opportunities to advance your career.
- Supportive Team Environment: Join a collaborative team where your contributions are valued.
- Employee/Family Discounts: Enjoy discounts on vehicle purchases and services for you and your family.
- Volunteer Opportunities and more!
Benefits to Support Employee Wellbeing:
- Comprehensive Health Coverage: Essential medical dental and vision plans with low cost premiums and minimal out-of-pocket costs.
- Onsite Nurse Practitioners: Access healthcare services and wellness support conveniently at work.
- Flexible Spending Accounts (FSAs): Save on healthcare and dependent care expenses with pre-tax dollars.
- Affordable Life and Disability Insurance: Cost-effective plans providing financial security for you and your loved ones.
- Employee Assistance Program (EAP): Free confidential support for personal and professional challenges including counseling and financial advice.
- 401(k) Retirement Plan: Competitive matching contributions and tax advantages to help grow your retirement savings.
- Generous Paid Time Off (PTO): Time off to recharge and maintain work-life balance.
Core Responsibilities:
- Greet guests and build rapport by asking questions to understand their needs and interests.
- Make vehicle recommendations that fit the clients lifestyle and preferences.
- Demonstrate vehicles highlighting appealing features and technology and accompany clients on test drives.
- Stay up-to-date on vehicle inventory vehicle technology and additional product options to ensure a smooth sales process.
- Educate customers on warranties the purchase process and initial financing options and assist in the completion of sales paperwork.
- Negotiate deals that satisfy the customer and the dealerships goals.
- Deliver sold vehicles to customers and follow-up after the purchase to ensure clients are happy with their vehicle purchase and their buying experience.
- Conduct business development and networking activities to generate sales and referrals logging sales activities in the CRM system daily.
Desired Qualifications and Experience:
- At least 1 year of automotive sales experience is required; internet sales experience is preferred. Experience representing a luxury brand is ideal.
- A welcoming and friendly demeanor to make positive impressions on guests.
- Demonstrates exceptional customer service skills including communication active listening and rapport building.
- Knowledgeable about current automotive trends with a strong desire for continuous learning and growth.
- Self-motivated and achievement driven with an impressive work ethic.
- Persuasiveness with strong negotiation and presentation skills to overcome client objections close deals and meet sales goals.
- Technology proficient adapting to evolving technology and dealership software with ease.
- A valid drivers license and clean driving record are required.
- Must be willing to submit to a pre-employment background check and drug screening.
Hours and Work Environment:
We are open Monday Saturday from 8AM to 8PM. We are looking for flexible candidates who are able to work various shifts including days evenings Saturdays and holidays. This is an onsite full-time role working with customer in-person online and over the phone.
To Apply: If you think you would be a great fit please apply with your resume and we will review applications and reach out by phone text or email with next steps.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
