Automotive Service Advisor CDJR
Automotive Service Advisor CDJR
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Salary Not Disclosed
1 Vacancy
Job Description
Automotive Service Advisor Baker Chrysler Dodge Jeep Ram Coopersville
At Baker Auto Group our organization continues to grow and we are looking for the best-of-the-best to grow with us. We are seeking a Service Advisor to join our high-performing team at our CDJR store located on our beautiful Coopersville campus. If you have a proven track record of serving customer needs while delivering the highest levels of satisfaction our Coopersville team wants you!
What the right candidate brings to the table:
- You get satisfaction from providing solutions to customers in need of assistance.
- Youve worked in a dealership and know you have what it takes to be a Service Advisor.
- You are energized by being in the starting lineup on a high-performing team.
Job Responsibilities:
- Be the primary customer contact from the point of initial greeting to delivery of the serviced vehicle.
- Learn your product to be a credible resource for your customers.
- Thoroughly assess customer needs and present the appropriate services.
- Champion the multi-point inspection process and review results with every customer.
- Organize and present estimates that make customers want to invest in their vehicles.
- Manage your book of business making sure vehicles get through the shop on schedule.
- Ensure customers stay informed with up-to-date progress and changes in status.
- Insist on keeping your paperwork organized and current.
- Understand and stay compliant with the manufacturer warranty and policy & procedures.
Skills & Qualifications:
- Experience in an automotive dealership. Service Advisor experience preferred but not mandatory.
- Experience with the CDK dealer management system is a bonus.
- A current valid drivers license and insurability rating is required.
- High School Diploma or equivalent; College experience is a plus.
Benefits Include:
- Health dental life and vision insurance
- 401(k)
- Paid Time-Off
- Employee discount program
Required Experience:
Unclear Seniority
Employment Type
Full-Time
