Technical Analyst III - Digital Experience Analyst (76272)

Bonus Type

Summary

You place great value on building meaningful relationships and you do so by leveraging your excellent interpersonal skills. You find satisfaction in helping others by offering sound advice. You make the most out of every opportunity. Bring your knowledge skills and abilities to us as a Technical Analyst III. Youll be positioned for a great career!

Job Description

The Technical Analyst III job family delivers superior services acting as a liaison between the line of business and IT. The focus includes delivering new user experiences enhancements and modernization initiatives. Using an Agile methodology in a highly cross-functional and collaborative environment they work closely with stakeholders and the development team on designing new features and functionality for native mobile apps web applications and vendor integrations including critical client-facing retail banking and originations platforms. The mission is to design build implement and support user-centric solutions leveraging modern technology while ensuring security and scalability. The Technical Analyst manages plans organizes and controls projects which have an organizational impact as well as provides day-to-day support for complex applications systems.

Team Culture

Ourmission is toempower our company teammates andcustomers through thedelivery of resilient andcustomer-centric technology. We achieve this by leveraging our expertise in technology and deepunderstandingofour business units.

How Youll Spend Your Time

You will lead collaboration across the Agile scrum team and stakeholder roles to understand problems identify opportunities and turn feature requests from discovery to production
You will consult with stakeholders and team members to ensure solutions properly balance the trade-offs between business objectives user experience technical considerations and schedule
You will decompose initiatives into smaller work items Epics that can be worked by the development team
You will write user stories and acceptance criteria lead refinement session and coordinate with designers and the development team to define the planned solution and ensure a shared understanding for a feature
You will analyze system dependencies to identify gaps and effectively manage risk and issues related to your assignments
You will be a subject matter expert on assigned applications and platforms and use domain expertise to consult on related decisions analyze issues in various environments and share knowledge through knowledge transfers and other collaboration methods
You will perform deployment and release validation monitoring and reporting to ensure features perform as expected and to identify any issues or opportunities regarding user experience or system performance
You will be responsible for planning out and preparing stories for refinement by an Agile development team.
You will perform business process modeling (includes logical modeling data retention and business process modeling) for complex projects.
You will perform job scheduling responsibilities including writing reading and troubleshooting job plans.
You will develop simple to moderate batch scripts & stored procedures and provide technical requirements/specifications.
You will collaborate with vendors Line of Business Infrastructure Operations & Core Systems teams to build functional requirements for medium to complex projects.
You will employ IT governance policies project architecture methodology and service oriented architecture (SOA) policies and technology standards. Construct SOA web services and employ architectural contracts.
You will mentor other analysts by providing oversight of projects or day to day support efforts.
You will have experienced technical understanding of single application data flows across multiple applications software and system integrations RDBMA principles tiered environments Cloud environments and well developed project management skills.

Education & Experience Requirements

This level of knowledge is normally acquired through completion of (a/an) Bachelors Degree in Information Technology or Computer Science or related field of study and / or 3-5 years of directly related experience in Technical Analysis Data Analytics or Bank Operations or equivalent combination of education and experience. Single application data flows across multiple applications
Software integration system integration and technology used
RDBMS principles and tools
Tiered environments (e.g. development testing UAT production DR)
Application disaster recovery
SQL Queries
IT and IS standards and concepts
Conducting fit gap analysis
Solid conceptual thinking and analytical skills with the ability to provide resolution to problems of a moderate complexity.
Enjoy working in teams and across departments to achieve business objectives while building strong relationships to become a trusted advisor and create raving fans. Influence change by being flexible and adaptable.
Project Management Methodology (basic framework phases artifacts process and project funding)
Quality / Testing Methodologies and tools
IT lifecycle Governance
Ability to effectively plan time method manner and sequence of own work assignments
Agile waterfall or other project management strategy
Oral and written communication skills to effectively represent self and BOKF
Demonstrated ability to establish and build healthy working partnerships with clients vendors and peers.

Preferred experience with:
Jira & Confluence for Agile story writing and feature documentation
Service & Systems integration experience
Solutions that include hybrid architecture that utilizes on-prem & cloud resources
SQL Databases SQL Server and proficiency with complex SQL queries and stored procedures
Banking and payments industry and processes

Working Conditions & Physical Requirements