Contract Coordinator (1877)
Contract Coordinator (1877)
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
For more than 40 years Calian has been solving the worlds most complex problems by pairing the brightest minds with powerful technology. Calian solutions impact the world; from the satellites in space that connect us to the farms that feed us from the medical professionals who care for us to the governments schools and companies that make the world better every day.
Position Overview
The Health Contract Coordinator supports the Operations Manager(s) and Health Services Contract Manager(s) in the coordination of activities needed to support contract delivery.
These activities range from scheduling travel arranging task management and more for multiple contracts and clients. This is a key role in ensuring we are fulfilling the needs of the programs contracts and clients by providing continuous and timely support. The Coordinator would frequently use software to manage staffing requests schedule shifts track task authorizations and update HCP user accounts and credentials.
Responsibilities
The Health Contract Coordinator under the direction of the Operations Manager and Health Services Contract Managers supports Operational functions which may include but not limited to the following:
Use Project Management tools to track and monitor Customer Task Authorizations and subsequent contract task documentation processing:
receiving
logging
response coordination
review and preparation for submission
submission to customer
reporting for Calian stakeholder or customer purposes
Review invoices for Supply Arrangement contracts against Task Authorization tracker; identify discrepancies for Contract Managers
Interfaces with Calian Divisional Services teams (e.g. Client Billing Contract Administration &/ Human Resources) to facilitate administration of contract documentation and reporting
Monitor credential and security clearance compliance to ensure they are kept active and up to date in HCP database; obtain copies of credentials and upload to database.
Collecting required onboarding documents (and annual renewals) from HCPs such as policy read and signs
Sourcing and identifying potential HCPs for work rotations; Communicate with HCPs on availability
Use software for scheduling customer requests / needs
Assign shifts for shared resources on Supply Arrangement contracts such as ISC x 3 SHA PHSA NVHA GON etc. based on:
contract priority (financial penalties value of customer account urgency)
resource availability
cost (OT travel in/out Hubs)
Approve timesheets using schedule as cross reference; escalate to Contract Manager where there are unresolved discrepancies.
Print photo IDs for HCPs to wear at customer worksite
Assist with creation and maintenance of critical process and protocol documentation
Software/tools (Makeshift Nexi Deskflow etc.):
Add/manage users
Create new forms (where applicable)
Routine maintenance
Quality Assurance
Password resets
Coordinate IT requests for new direct hires (email accounts hardware/software required)
Facilitate travel bookings for HCPs on assignment in accordance with contractual requirements and restrictions. Act as primary point of contact for travel adjustments due to weather or schedule changes for HCPs in transit.
Fulfill other duties as required to support the organization.
Qualifications
College Diploma or University Degree in a related field or equivalent experience
1-3 years of experience in customer service and administration
Experience working with contracts
Ability to prepare and interpret schedules and detailed process plans
Excellent organizational customer service written and oral communication skills
Experience with project management tools Applicant Tracking Systems and Customer Relation tools is an asset
Occasional travel may be required
Excellent English communication skills (verbal and written). French is an asset
Proficiency using computerized information systems internet Microsoft Office applications and electronic spreadsheets is required
A clear sense of urgency to achieve results. A can-do lets make it happen attitude and a focus on a positive customer experience
Ability to think proactively critically and independently to make good decisions
Exceptional attention to detail and committed to a high degree of accuracy. Must be able to gather prioritize and analyze information skillfully
Detail oriented self-motivated and the ability to work well under limited direction
Strong collaboration and teamwork ability
Keen sense of time management and flexibility
Excellent documentation skills and attention to detail.
Job Title: Health Contract Coordinator
Requisition Number: 1877
Date: May 30 2025
Location 1: Ottawa ON
Remote: Yes
Business Unit: Health
Department: Health Services
Job Type: Full-time
#LI-CH1#
#SF#
Required Experience:
IC
Employment Type
Temp
