Network Specialist II
Network Specialist II
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USD 77473 - 77473
1 Vacancy
Job Description
Description
- Serve your community by safeguarding and advancing critical technologyjoin our team as a Network Specialist II and help strengthen the backbone of public service!
WHO WE ARE LOOKING FOR
An ideal candidate for this role embodies several key qualities essential for success including someone who is:- Calm but recognizes when critical natured events require rapid response
- Is pragmatic and works systematically through problems
- Pays close attention to detail
- Has excellent technical skills and a desire to grow / is eager to learn ever-changing technology
- Has very good customer service presence
- Can produce clear explanations (written and/or verbal) to the layperson
- Is reliable and dependable
- Contributes to the success of the department
THE BENEFITS OF JOINING OUR TEAM
The Information Technology (IT) Department is a service and support department of the City and Borough of Juneau (CBJ).
We are dedicated to serving and maintaining the technology needs to all members of CBJ and strive to provide all an excellent technical environment in which to function.
We are a close good natured and dedicated group. We work well together and take pride in our ability to find solutions to all technical challenges.
WORKING HOURS AND LOCATION
This position typically works a 7.5-hour day (Monday through Friday). Your start and finish times will be determined on start date but will be between 7:30am 8:30am and your finish time will match accordingly between 4:00pm and 5:00pm. Your office is in Auke Bay with frequent visits to the IT field office Downtown. Typical Responsibilities
Routinely maintain awareness of network health monitoring for performance stability and/or outages. Works to troubleshoot and resolve issues when needed. Will develop baselines for reporting and for predicting future problems.
Installs configures and maintains physical infrastructure for CBJ WAN links. Provides assistance and guidance to the Network Specialist I in installing configuring and maintaining CBJ LAN links. Installs configures and maintains core network services on dedicated appliances as well as server hardware running Windows and Linux.
Monitors the availability and performance of core network services. Addresses outages or performance concerns. These services are but not limited to internal and external DNS namespaces firewall (layer 3) and protocol screening (layer 4-7) protection of the network layer 3 routing for LAN WAN and Internet resources VPN services and cyber threat detection and remediation. Responsible for maintaining monitoring systems on dedicated appliances as well as server hardware running Windows and Linux.
Performing primary administration of CBJ email systems both on-premises and in O365. This includes the management of email user mailbox creation and maintenance anti-spam filtering backups recovery and e-discovery request reports. Will be the primary resource for end user email requests and the subject matter expert for CBJ email systems.
Provide support for Active Directory ensures domain controllers are functioning efficiently. Will be the subject matter expert of our AD and user OU management. Will work with other CBJ IT staff in the maintenance administration and development of GPOs. Will work to answer general network help requests.
Install and maintain microwave radio communications gear. This involves work on towers or elevated work platforms as well as occasional helicopter transportation to tower sites. CBJ will fund tower climbing certification.
Minimum Qualifications
Experience:
Two (2) years of experience in information systems maintenance or support which includes the maintenance of network systems.
Substitution:
Bachelors degree from an accredited college in Computer Information Systems or related field will substitute for one (1) year of the required experience. Graduate study in computer science may be substituted for up to one (1) year of the required experience on the basis of two (2) semester hours (3 quarter hours) for each month of experience.
Other: Acurrent Alaska Drivers License at time of appointment and for continued employment.
Supplemental Information
Please attach transcripts if you are using the education to meet minimum requirements.
A cover letter is not required but we do strongly encourage it.
Please read the below information carefully to ensure your application submission meets all submittal requirements.
Education
If you are using education to meet the minimum qualifications you must document your education in your application and you may be required to provide transcripts.Work Experience
If you are using work experience to meet the minimum qualifications you must document your work experience in the application.If your application does not support minimum qualifications you may not advance to the interview and selection phase of the recruitment.
NOTE:Attaching a resume or curriculum vitae is not an alternative to filling out the application in its see resume or CV or any similar response on any portion of your application may lead to a determination that your application is incomplete and removal from consideration for this job posting.
Application Assistance
For questions regarding application submission or system operation errors please visit: your question is not answered in the FAQ you may contact the Department of Human Resources & Risk Management at or
For applicant password assistance please visit:
StatementThe City & Borough of Juneau complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodation auxiliary aides or services or alternative communication formats please call or TTY: Alaska Relay 711 or 1- or correspond with the Department of Human Resources & Risk Management at or 155 Heritage Way Juneau AK 99801. The City and Borough of Juneau is an equal opportunity employer.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
