Automotive Service Advisor
Automotive Service Advisor
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Salary Not Disclosed
1 Vacancy
Job Description
Automotive Service Advisor Baker Buick GMC Hudsonville
At Baker Auto Group our organization continues to grow and we are looking for the best-of-the-best to grow with us. Our Buick GMC store in Hudsonville was named 2024 Dealer of the Year by General Motors and we invite you to come see why. We are seeking a Service Advisor to join our high-performing team of Buick GMC professionals. If you have a proven track record of serving customer needs while delivering the highest levels of satisfaction our Hudsonville team wants you!
What the right candidate brings to the table:
- Youve done this job before. You are a pro and know how to hit the ground running.
- You get satisfaction from providing solutions to customers in need of assistance.
- You are energized by being in the starting lineup on a high-performing team.
Job Responsibilities:
- Be the primary customer contact from the point of initial greeting to delivery of the serviced vehicle.
- Learn your product to be a credible resource for your customers.
- Thoroughly assess customer needs and present the appropriate services.
- Champion the multi-point inspection process and review results with every customer.
- Organize and present estimates that make customers want to invest in their vehicles.
- Manage your book of business making sure vehicles get through the shop on schedule.
- Ensure customers stay informed with up-to-date progress and changes in status.
- Insist on keeping your paperwork organized and current.
- Understand and stay compliant with the manufacturer warranty and policy & procedures.
Skills & Qualifications:
- Experience as a Service Advisor OE Dealership experience is preferred.
- Experience with the CDK dealer management system is a bonus.
- A current valid drivers license and insurability rating is required.
- High School Diploma or equivalent; College experience is a plus.
Benefits Include:
- Health dental life and vision insurance
- 401(k)
- Paid Time-Off
- Employee discount program
Required Experience:
Unclear Seniority
Employment Type
Full-Time
