Business Support Specialist II

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23000 employees operating in over 150 countries Xylem is at the forefront of addressing the worlds most critical water challenges. We invite passionate individuals to join our team dedicated to exceeding customer expectations through innovative and sustainable solutions.

Job Summary:
The Sr. Operations Analyst is a senior level position responsible for leading complex operational projects and initiatives. This role involves conducting advanced analyses of operational processes performing in-depth data analysis and developing strategies to improve operational efficiency and effectiveness. The Sr. Analyst works closely with cross functional teams to identify and resolve operational issues implement corrective and preventive actions and ensure compliance with regulatory requirements. Additionally this role involves mentoring and training junior staff and providing technical expertise to support continuous improvement efforts.
Responsibilities:

Data Analysis and Reporting
Conduct data analysis using various tools and techniques
Prepare comprehensive reports for management and stakeholders
Identify trends and patterns to improve operational efficiency

Process Improvement and Optimization
Evaluate current processes and identify areas for improvement
Develop and implement process optimization strategies
Monitor and track progress of process improvement initiatives

Project Management
Oversee and manage projects related to operations and business processes
Coordinate with cross functional teams to ensure project success
Develop project plans timelines and budgets

Risk Management
Identify potential risks and develop risk management strategies
Monitor and assess risk levels and make recommendations for mitigation
Collaborate with stakeholders to implement risk management measures

Compliance and Regulatory Compliance
Ensure compliance with all relevant laws regulations and company policies
Conduct audits and reviews to identify compliance gaps and make recommendations
Develop and implement compliance training programs for employees

Stakeholder Communication
Communicate with internal and external stakeholders to gather and share information
Present findings and recommendations to management and stakeholders
Act as a liaison between different departments and teams.

High Impact Behaviors:
Continuous Professional Development: Professionals should be committed to lifelong learning seeking out opportunities for self-improvement and staying abreast of industry trends and best practices.
Collaboration and Teamwork: Effective professionals understand the value of collaboration. They work well with others contribute to team goals and understand that diverse perspectives can lead to better solutions.
Results Driven Performance: High performing professionals focus on delivering results. They set high standards for their own performance and are committed to achieving objectives efficiently and effectively.

Qualifications:
A bachelors degree in Business Administration Supply Chain Management or a related field with at least 4 years experience or equivalent work experience that provides exposure to fundamental theories principles and concepts.
In-depth understanding of inventory management principles and practices.
Experience with developing and implementing inventory management policies and procedures.
Excellent organizational and time management skills.
Strong analytical and problem-solving abilities.
Effective communication and interpersonal skills.
Proficiency in inventory management software and systems.

Salary range:

Join the global Xylem team to be a part of innovative technology solutions transforming water usage conservation and re-use. Our products impact public utilities industrial sectors residential areas and commercial buildings with a commitment to providing smart metering network technologies and advanced analytics for water electric and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.