Process Associate â Underwriting / Broker Technical Support Specialist
Process Associate â Underwriting / Broker Technical Support Specialist
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Job Description
Inviting applications for the role of Process Associate Underwriting / Broker Technical Support Specialist
Your role will require you to utilize your skills to process transactions for the Underwriting / Broker Support Teams. You will require to the processing with expected accuracy and within the expected timelines as per the business requirement.
Responsibilities
- Transaction processing for Broker support team (Wholesale ops)
Monitor and attend to requests via service platforms that require action in a timely manner
- Responsible to comprehend good customer service attitude to clearly articulate the resolution.
- Responsible to balance dynamic volumes of workloads and to reach targets and deadlines on a timely basis.
- Ensure repository of record is accurate and current to ensure outputs and client deliverables will be produced according to guidelines and policy detail.
- Operational support with multiple activities for client service teams
Perform necessary activities to support broking teams in collaborating with account management to initiate a renewal preparing and submitting marketing proposals to underwriters processing endorsements and Policy Checking requests
Qualifications we seek in you!
Minimum Qualifications
- Graduate with an excellent interpersonal communication and presentation skills both verbal and written
- Should understand Basics of Insurance (if experienced)
- Demonstrate and cultivate customer focus collaboration accountability initiative and innovation.
- Proficient with Microsoft Office (Word PowerPoint Excel OneNote)
- Proficient in English language- both written (Email writing) and verbal
- A strong attention to detail; analytical skills and the ability to multi-task are important
Preferred Qualification and Experience
- Candidate having Broker (US P&C insurance) experience would be an asset
- A strong attention to detail; analytical skills and the ability to multi-task are important
- Ability to work collaboratively as a key member of a team and independently with minimum supervision
- Highly organized with a proven ability to prioritize competing requirements and deadlines under pressure
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation. For more information visit . Follow us on X Facebook LinkedIn and YouTube.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.
Required Experience:
IC
Employment Type
Full-Time
