Service Advisor | Diesel | No Weekends
Service Advisor | Diesel | No Weekends
Posted on :
02-06-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Yearly Salary
$ 60000 - 70000
Vacancy
1 Vacancy
Posted on :
02-06-2025
Job Description
Why come work for Main Street Auto
- Industry leading pay
- No weekends
- Great employee benefits
- Career growth Opportunities
What are you waiting for Apply Now!
We are seeking a highly organized and customer-focused Service Advisor to join our automotive service team. As a Service Advisor you will play a pivotal role in providing exceptional customer service. You will serve as the primary point of contact for customers managing their vehicle maintenance and repair needs while delivering a positive experience.
- No Weekends
Responsibilities:
1. Customer Interaction:
- Greet customers and provide a warm friendly and professional atmosphere.
- Act as the main point of contact for customers understanding their concerns and requirements.
- Listen actively to customer concerns document them accurately and communicate them effectively to the service technicians.
2. Service Coordination:
- Schedule and confirm service appointments ensuring efficient use of technicians time and resources.
- Consult with customers to gather necessary information including vehicle history symptoms and requested services.
- Advise customers on appropriate services maintenance schedules and required repairs based on manufacturer recommendations and guidelines.
3. Cost Estimation and Approval:
- Prepare accurate and detailed cost estimates for parts labor and additional services required.
- Explain cost estimates to customers providing clear and understandable explanations.
- Obtain customer approval for repairs ensuring transparency and consent throughout the process.
4. Repair Order Management:
- Create and manage repair orders documenting all services performed parts used and additional recommendations.
- Maintain accurate and up-to-date service records for each customer and vehicle ensuring compliance with dealership and legal requirements.
- Coordinate with service technicians to ensure timely completion of repairs and maintenance tasks.
5. Customer Satisfaction:
- Follow up with customers to ensure their satisfaction and address any concerns or issues promptly.
- Handle customer complaints professionally and escalate as necessary to resolve them effectively.
- Strive to exceed customer expectations providing personalized and exceptional service.
Requirements:
- Commercial Diesel Service adviser experience preferred
-High school diploma or equivalent (additional automotive education or certification is a plus).
- Proven experience as a Service Advisor in the automotive industry or a related field.
- Excellent communication and interpersonal skills with the ability to build rapport with customers and team members.
- Strong organizational and time management abilities to handle multiple tasks efficiently.
- Sound technical knowledge of automotive systems and repairs.
- Proficient computer skills and familiarity with automotive software and systems.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Customer-oriented mindset with a commitment to delivering exceptional service.
Join our team as a Service Advisor and contribute to the success of our automotive service department by providing outstanding customer service and ensuring customer satisfaction.
Salary Range:
$60000-$70000 annually (depending on experience)
Further questions about the job Email us at:
Required Experience:
Unclear Seniority
Employment Type
Advisor
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
