Manager Practice, Oncology - Flagstaff, AZ
Manager Practice, Oncology - Flagstaff, AZ
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Overview
Responsible for managing the operations of multiple office locations and ensuring an excellent patient experience for the assigned employed medical offices within Northern Arizona Healthcare. Establishes systems and processes which result in patient satisfaction appropriate access employee engagement provider engagement financial performance and successful growth. Responsible for practice operations and electronic health record systems and provides support to all functioning areas including administrative support to the front and back office.
Responsibilities
* In coordination with Human Resources select and orientate office staff.
* Evaluate staff performance and submit performance reviews Ensure 100% of staff complete required learning modules on time.
* Conduct practice staff meetings on a regular basis.
* Works with employees to facilitate complaints/concerns and resolve as needed.
* Is an official department designated preceptor of all clinic systems and formally teaches team members new staff or students skills and abilities required for this position.
* Meets or exceeds annual Press Ganey targets through implementation and monitoring Press Ganey action plans as needed.
* Provide needed information to other departments (i.e. Human Resources Materials Management Finance etc.) to support compliance with established policies.
* Ensure that needed information and documentation is provided to support revenue cycle activities and complete all EMR work lists as directed by the Director of Patient Financial Services.
* Act as an interdepartmental liaison between the practice and other departments and entities.
* Perform weekly facility checks at all assigned clinics to ensure the State Department of Health Services licensure and certification readiness at all times including updated policy and procedure manuals updated personnel files access to physician credentialing files for state review and maintaining preventative maintenance logs.
* With the assistance of the NAH Marketing department ensures all printed patient materials are current professionally developed and accurately reflect the services provided by the practice.
* Stays current and complies with state and federal regulations/statutes and company policies that impact the employees area of responsibility.
* If required for the position ensures all certifications and/or licenses are up-to-date and valid prior to expiration dates.
* Completes all company mandatory modules and required job-specific training in the specified time frame.
Qualifications
Financial management experience including budget development and accountability for financial performance- Required
Healthcare is a rapidly changing environment and technology is integrated into almost all aspects of patient care. Computers and other electronic devices are utilized across the organization and throughout each department. Colleagues must have an understanding of computers and competence in using computers and basic software programs.
Fingerprint Clearance Card- Required within 90 days of hire
MGMA Certified Medical Practice Executive- Preferred
Employee will obtain and maintain appropriate clinical competencies for the roles assigned by their departmental leader.
Required Experience:
Manager
Employment Type
Unclear
