IT Technology Services Specialist - Basis | 5-9 years (398928)
IT Technology Services Specialist - Basis | 5-9 years (398928)
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Job Description
We help the world run better
At SAP we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences values flexibility and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative caring team environment with a strong focus on learning and development recognition for your individual contributions and a variety of benefit options for you to choosefrom.
WHAT YOULL DO
As an IT Technology Consultant you will be responsible for:
- Handling Incidents Alerts and Service Requests
- Delivery and maintenance of complex SAP Landscapes by providing technical expertise and support.
- Planning setup implementation and operation of SAP technologies achieving ambitious SLAs
- Conceptual design configuration and administration of server landscapes with a focus on Linux Operating systems
- Troubleshooting and resolving any Application and Database issues that impact the customers business
- Managing daily operations ensuring high availability
- Proper documentation definition of technical operational concepts and guidelines for the implemented SAP landscapes and roll out of this information/knowledge to the rest of theteam
- Coordination with international teams in global projects/crisis handling/de-escalation initiatives
- While cross-trained in all topic areas (Basis/application OS and Database) youll specialize in one of these areas and own incidents and service requests closure end-to-end
WHAT YOULL BRING
- 5 to 9 years of work experience as a Technical SAP NetWeaver Consultant (ABAP and Java Basis Administration)
- Working knowledge of Business Object Products (BOBI BODS etc)
- Working knowledge in UNIX/Linux environment HANA DB and Sybase ASE databases.
- Basic knowledge of Network and Storage
- Basic knowledge of one or more of the following products is preferred: Content Server Convergent Charging MDM GK Software OpenText SAP Cloud Connector TOMCAT IIS IDM SCM Optimizer SAP Mobile Platform TREX Business Connector
- Experience working in an international environment being able to work effectively with international and virtual teams.
- Capable in technical documentation and creation of knowledge-based assets (KBAs)
- Ability to continuously acquire new knowledge proactively and independently.
- Analytical and solution-oriented thinking
- Effectively resolve/drive resolution of Critical Incident & Problem Management areas.
- Exposure to the ITIL framework
MEET YOUR TEAM
Within the Product Engineering (PE) division the Enterprise Cloud Services (ECS) Delivery Technical Operations team runs the HANA Enterprise Cloud (HEC) and is responsible for OS DB & SAP Apps (such as S/4 HANA) operations and support for our customers across multiple infrastructures - SAP DCs AWS Azure & GCP. We are looking for an IT Technology Associate Consultant who will be responsible for Database support and services along with running SAPs backend technology including operations of state-of-the-art datacenters as well as client technology around the
#SAPECSCareers #SAPECSET
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software SAP has evolved to become a market leader in end-to-end business application software and related services for database analytics intelligent technologies and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide we are purpose-driven and future-focused with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries people or platforms we help ensure every challenge gets the solution it deserves.At SAPyou can bring out your best.
We win with inclusion
SAPs culture of inclusion focus on health and well-being and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age race religion national origin ethnicity age gender (including pregnancy childbirth et al) sexual orientation gender identity or expression protected veteran status or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID: 398928 Work Area: Information Technology Expected Travel: 0 - 10% Career Status: Professional Employment Type: Regular Full Time Additional Locations: #LI-Hybrid.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
