Senior Training & Development Specialist - Service Dispatch (75801)
Senior Training & Development Specialist - Service Dispatch (75801)
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Job Description
Requisition:75801
PSEG Company:Public Service Electric & Gas Co.
Salary Range: $101600- $160900
Incentive:PIP 15%
Work Location Category:Hybrid
PSEG operates under a Flexible Work Model where flexible work is offered when job requirements allow. In support of this model roles have been categorized into one of four work location categories: onsite roles hybrid roles that are a blend of onsite and remote work remote local roles that are primarily home-based but require some level of purpose-driven in-person interaction and living within a commutable distance and remote non-local roles that can be effectively performed remotely with the ability to work in approved states.
PSEG offers a unique experience to our more than 12000 employees we provide the resources and opportunities for career development that come with being a Fortune 500 company as well as the attention camaraderie and care for one another you might typically associate with a small business. Our focus on combatting climate change through clean energy technology our new net zero climate vision for 2030 and enhanced commitment to diversity equity and inclusion; and supporting the communities we serve make this a particularly exciting time to join PSEG.
Job Summary
PSE&G is seeking a new member for the Technical Training team within the Transformation & Centralized Service organization at our Edison NJ location. The team performs analysis design development and evaluation of technical training for PSE&Gs Electric Distribution LOB clients. The successful incumbent will advance the training that supports a safe skilled and efficient utility work force working in concert with a team of training professionals for PSE&Gs Service Dispatcher occupational group. This role is to train electric service dispatchers in accordance with job specifications contractual obligations technical manuals with a focus on energy control procedures and service restoration.
Job Responsibilities
- Instruct Electric Distribution courses. Responsible to coach and develop trainees in their classroom. Become proficient in teaching general Electric Distribution classes such as Substation Awareness Safety Tagging and/or DC/AC
- Content development updates. The individual actively works to annually develop learning content for their courses work with learning technology and time management skills
- Develop relationships with subject matter experts to identify training needs and related content. Develop relationships with external subject matter experts to identify industry best practices
- Use learning technology Analysis design and evaluate apprentice and incumbent employee technical training
- Understand and explain key training metrics associated with the Managers Dashboard
- Be a supervisor of work by BU employees on field assignments in the Division
Job Specific Qualifications
Required:
- High school graduate or GED
- Minimum of 7 years of utility experience in service dispatch
- Able to learn and apply training and development processes of analysis design development evaluation and alternative delivery methods including automated computer-based applications training
- Proficient in Word Microsoft Excel and Power Point
- Strong oral and written communication skills.
- Possess a valid U.S. drivers license and maintain a safe driving record
- Storm Duty will be called upon to support storm duty as needed
Desired:
- Bachelors degree in education training or instructional design
- Knowledge / experience or the ability to learn evolving systems such as assessment facilitation need/task analysis instructional design/development and instructional evaluation
- Ability to facilitate joint union / management assessment teams
- Supervisory and / or project management related experience
- Experience in Learning Management System (LMS) use and data management / reporting
- Experience in alternative training delivery methods including automated computer-based or virtual / augmented reality applications
- Process Improvement skills / Lean Six Sigma Green Belt
Minimum Years of Experience
Education
Certifications
Disclaimer
Certain positions at the Company may require you to have access to Part 810-Controlled Information. Under the law the Company is limited in who it can share this information with and in certain circumstances it is necessary to obtain specific authorization before the Company can share this information. Accordingly if the position does require access to this information you must complete a 10 CFR Part 810 Export Control Compliance Nationality Request Form a copy of which will be provided to you by Talent Acquisition if an offer is made. If there is a need for specific authorization due to the time it takes to obtain authorization from the government we will likely not be able to further proceed with an offer.
PSEG is an equal opportunity employer dedicated to a policy of non-discrimination in employment including the hiring process based on any legally protected characteristic. Legally protected characteristics include race color religion national origin sex age marital status sexual orientation disability or veteran status or any other characteristic protected by federal state or local law in locations where PSEG employs individuals.
As an employee of PSEG you should be aware that during storm restoration efforts you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations.
PSEGs drug and alcohol testing program includes pre-employment testing testing for cause and post-incident/accident testing. For employees in federally regulated roles (including positions covered by USDOT PHMSA or NRC regulations) this also includes random testing. All drug and alcohol testing for federally regulated roles is inclusive of marijuana. Employees who transfer into a federally regulated role are subject to drug and alcohol testing inclusive of marijuana.
PSEG employees must apply for jobs internally through emPower which can be accessed through by clicking on the emPower icon then selecting site ( is strictly for candidates who are not currently PSEG employeeswith the exception of PSEG employees who do not have company email addresses.
PSEG is committed to providing reasonable accommodations to individuals with disabilities. If you have a disability and need assistance applying for a position please call or email
If you need to request a reasonable accommodation to perform the essential functions of the job email . Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision.
ADDITIONAL EEO/AA INFORMATION(Click link below)
Required Experience:
Senior IC
Employment Type
Full Time
