Business Intelligence Analyst, Insights and Analytics (2080)
Business Intelligence Analyst, Insights and Analytics (2080)
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Job Description
What can you expect from a leading organization in the global movement to advance childrens rights and equality for girls
Join Plan International Canada and make your mark in the global movement for childrens rights and equality for girls. In our 85-year history weve proven that its possible to help transform lives and communities in big and meaningful ways. Youll be joining a community of determined optimists working in more than 80 countries. Besides believing in our mission staff say they choose to work at Plan International Canada because of its inspired leadership and its commitment to fostering an inclusive and empowering the first non-profit organization to be inducted into Canadas Most Admired Corporate Cultures Hall of Fame by Waterstone Human offer competitive compensation and benefits generous time off and a supportive flexible hybrid environment that prioritizes your well-being and sustainable high performance. We want our staff to feel supported because there is an urgent need for our work.
We know a better future is possible and we wont stop until every child can go to school be safe and survive until we are all equal.
Further information can be found at:
Summary
Organization:
Plan International Canada
Reports to:
Senior Manager Insights & Analytics
Location:
Hybrid Toronto (Mount Pleasant & Eglinton Ave East)
Status:
Full Time Contract (12 months)
Contact level:
B
The Position
Reporting to the Senior Manager Insights & Analytics this role plays a critical part in supporting the financial health of the organization by ensuring the integrity of payment processing data and driving arrears recovery initiatives. You will work closely with Fundraising Donor Care and Finance teams to identify and analyze arrears trends ensure data accuracy and design and implement targeted recovery campaigns for our recurring donors.
You will be responsible for developing and maintaining dashboards and reports that monitor arrears and payment data identifying anomalies and recommending actionable insights. Your work will directly support the organizations ability to recover missed payments improve donor retention and maintain data quality across systems.
What success looks like
- Monitor and analyze arrears and payment processing data to identify trends gaps and opportunities for recovery.
- Develop and execute data-driven arrears recovery campaigns in collaboration with internal stakeholders.
- Ensure data integrity across payment systems and donor records proactively identifying and resolving discrepancies.
- Translate business needs into technical requirements for reporting and campaign targeting.
- Create dashboards and visualizations to track recovery performance and data quality metrics.
- Collaborate with cross-functional teams to improve processes related to payment collection and donor engagement.
As our ideal candidate you will have:
- A strong analytical and curious mindset with a passion for solving business problems using data.
- Experience working with large datasets and complex queries (SQL proficiency required) with a demonstrated ability to leverage AI tools and techniques to enhance data analysis and decision-making.
- Familiarity with arrears management payment processing systems or fundraising data analysis.
- Proficiency in data visualization tools such as Power BI or Tableau.
- Experience with Salesforce CRM and Snowflake is an asset.
- Strong organizational and time-management skills with the ability to manage multiple priorities.
- Excellent communication skills with the ability to present insights to both technical and non-technical audiences.
- Personal values aligned with Plan Internationals mission and values.
How to Apply:
To express interest in this exciting opportunity submit your resume and cover letter to by June 15 2025..
Plan International Canada is a hybrid workplace. You will work from the office and from home.
The salary range for this position is anticipated to be between $65000 and $80000. We comprehensively evaluate a variety of factors to determine fair compensation including experience specific job-related skills and relevant educational or professional training. Additionally we ensure that compensation is equitable across our team and aligns with current market trends. This role also qualifies for an extensive benefits package and generous paid time off.
Plan International Canada hires based on merit and is strongly committed to equity and diversity within its community and to providing an inclusive workplace. Plan International Canada especially welcomes applications from Indigenous persons persons with disabilities visible minorities women persons of all sexual orientations and genders and others with the skills and knowledge to productively engage with diverse communities.
If you have a disability that may affect your ability to perform in a role in which you are interested we will be happy to discuss with you what adjustments or arrangements we can make to accommodate your needs. If your disability is likely to affect you adversely within the application process itself please let us know (as soon as you feel comfortable to do so) by emailing so that we can consider any adjustments to the process that will allow you to be considered fairly for the role.
Consistent with our Safeguarding Children and Young People Policy the successful candidate must receive clearance by a police background check including the vulnerable sector screen.
Applicants must be eligible to work in Canada for the duration of the work term. Proof of eligibility will be required.
Required Experience:
IC
Employment Type
Contract
