Work from home job - Donation Drive
Work from home job - Donation Drive
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0-1years
$ 12 - 17
1 Vacancy
Job Description
About PBS:
Requirements
Strong communication and interpersonal skills with a warm and engaging phone presence.
Genuine enthusiasm for public broadcasting and community service.
Experience with fundraising telemarketing or customer service preferred but not required.
Detail-oriented with the ability to manage data entry and donor records accurately.
Comfortable using computers and CRM software.
Ability to work flexible hours including evenings and weekends during campaigns.
Answering inbound phone calls promptly and professionally. Providing accurate information and assistance to callers. Resolving customer inquiries and issues on time. Documenting all interactions and maintaining detailed records. Escalating complex issues to appropriate channels when necessary. Following company policies and procedures. Collaborating with team members to ensure consistent service delivery. Adhering to client-specific guidelines and protocols. Meeting performance metrics and targets set by the company.
Employment Type
Full Time
