Strategic Account Manager

As a Strategic Account Manager you are driving business innovation through effective engagement with C-level executives business development executives IT leaders architects developers and various lines of businesses for Strategic AWS Accounts. You will be working with one of the most important and influential global AWS customers and designing critical workloads in the M&E space.

On a daily basis you empower your customers to solve challenges while attaining both their operational and innovation goals. You deliver business outcomes while guiding them to become more agile innovative and efficient. With AWS our customers benefit from the fastest pace of innovation the broadest and deepest functionality the most secure computing environment and the most proven operational expertise.

Do you look around corners for ways to engage and service customers Are you passionate about using technology to solve business problems that have big customer impact

Come build the future with us

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the 8 description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

The AWS Industries team is committed to helping industry customers enable their digital transformation journeys. Our primary goal is to meet customers where they are in their cloud journey and work backwards from their industry specific needs to transform their business and their entire industry. Our team speaks the language of our industry customers which means that we focus on business outcomes and industry use cases on behalf of our customers whether that is how we build products and solutions how we sell how we deliver or how we partner.

A day in the life
Whether spending your days helping our customers design a new workflow or service for our product teams to build or solving challenges of bring existing workflows to the cloud you will find yourself challenged but supported by the best team in the industry.

About the team
Our team works with the one of the most influential customers in the Industry.

Massive Transparency - customers key cultural tenet is freedom and responsibility. They continuously push ownership and responsibility to frontline employees. In response we ensure clear and consistent messaging across our internal team service teams and to each individual customers product team.

Long Term Big Picture Thinking - customer is a flagship public customer for AWS whose strategic importance outweighs revenue contribution alone. We make wise decisions that benefit our long-term partnership even if they cause negative short term revenue impacts.

Radical Candor - the customer operates swiftly at hyper scale where small actions can have big ripples. We match our customers tone and practices by communicating with high transparency and speed having difficult conversations early to avoid long-term repercussions.

Overprepare Always Deliver - History exists in nearly all interactions between AWS and our customer. Learn from the past and never make the same mistake twice. Document lessons learned and communicate context to AWS stakeholders so we enter every conversation informed and prepared.

Learn to Say No Given our customers status and expectations customer obsession leads to pressure for service teams or team members to commit when they shouldnt. We carefully weigh long-term impact to both organizations and understand our customers desire not to be a snowflake (the only AWS customer on a custom solution) before committing or allowing service teams to commit to new features services or major architectural changes.

Embrace Ambiguity Take Risks: our customer is a first-mover and early adopter pushing the boundaries of whats possible and seeking to innovate beyond industry standards. Being an innovator means taking risks and navigating ambiguity. As a team we are empowered not penalized to take calculated risks and explore roads less traveled in order to find new solutions for our customers challenges and improve our partnership through co-innovation.


- 7 years of direct sales or business development in software cloud or SaaS markets selling to C-level executives experience
- 10 years of business development partner development sales or alliances management experience
- 10 years of experience increasing technology adoption and creating long term transformational account strategies
- 5 years of experience in identifying developing negotiating and closing large-scale technology projects to Global Customers

- 5 years of building profitable partner ecosystems experience
- Experience developing detailed go to market plans

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $128600/year in our lowest geographic market up to $212600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. This position is eligible for variable pay via a sales compensation plan. These plans pay according to achievement level against sales targets and/or business objectives. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.