Customer Service Representative
Customer Service Representative
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Job Description
Hayward Animal Clinicis looking for an enthusiastic and organized person to join our CSR team. We are located in the hills of Hayward just adjacent to Cal State East Bay. Our CSRs (Customer Service Representative) are responsible for answering the phone scheduling appointments greeting clients admitting and checking out patients processing payments managing financial information and communicating information between clients and staff.
Our ideal candidate will have at least one-year experience in a veterinary setting and a strong customer service background. If you possess an exceptional can-do friendly personality and have a desire to learn come join our team! Experience using an electronic medical record system is a plus. The ideal candidate must have the ability to stay on task be a positive role model work energetically have the ability to show empathy toward clients have excellent interpersonal communication skills and a commitment to outstanding client service.
Compensation will align with skill level and experience. Range $20-25
Benefits:
- 401k with match
- Outstanding benefit package including medical vision dental life insurance HSA and more!
- Paid time off and sick leave
- Veterinary service/product discounts
Requirements
- Previous Experience in a veterinary hospital setting
- Ability to work with clients and other team members in a customer service focused setting
- Willingness to train and develop other team members
- Ability to sit and stand for 8 hours per day
At AmeriVet were committed to your growth development well-being and success. We empower team members with the resources support and opportunities needed to thrive in their careers and make a lasting impact in our communities.
Heres what you can expect when you join our team:
- Tailored development programs mentorship and career pathing to help you achieve your unique goals.
- Competitive pay performance bonuses 401(k) matching and student loan assistance to foster your financial well-being.
- Health dental vision life insurance and mental health resources to support your overall well-being.
- Generous paid time off and holidays because your personal time matters.
- A supportive collaborative environment where everyone feels a sense of belonging.
At AmeriVet your unique skills and passion are celebrated and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
