I.T. Technician
I.T. Technician
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Maintain regular and punctual attendance to ensure smooth business operations.
- Assist with day-to-day technology support including computers printers phones and network devices.
- Help set up configure and maintain desktops laptops and other peripherals under the guidance of senior I.T. staff.
- Assist with basic troubleshooting of hardware and software issues for staff and guest-facing systems.
- Help maintain records manuals and documentation for I.T. systems and processes.
- Support compliance with company policies I.T. standards and gaming regulations.
- Assist with installing software updates performing preventive maintenance and helping with system upgrades.
- Participate in technology projects and learn system troubleshooting processes with support from the I.T. Manager.
- Assist with maintaining and troubleshooting LAN/WAN VoIP phone systems Wi-Fi and audiovisual equipment.
- Help document procedures and assist with creating training materials for end users.
- Report any technical concerns or suggestions for improvements to the I.T. Manager.
- Perform other related duties or special projects as assigned.
QUALIFICATIONS:
- Basic understanding of computers Windows operating systems and networking fundamentals.
- Strong interest in technology and a desire to grow in the I.T. field.
- Ability to follow instructions work as part of a team and communicate clearly.
- Strong customer service skills and a willingness to learn new systems.
- Must be detail-oriented and able to manage time effectively.
EDUCATION AND EXPERIENCE:
- High school diploma or GED required.
- Some college coursework or certification in I.T. (e.g. CompTIA A ITF or equivalent) preferred.
- Up to 2 years of experience in a help desk or technical support role is a plus but not required.
CERTIFICATIONS AND LICENSES:
- Must be at least 21 years old.
- Must possess or be able to obtain a valid Colorado Gaming License.
- Valid drivers license with a clean driving record required.
ADDITIONAL REQUIREMENTS:
- Able to lift up to 40 lbs. and perform tasks that require kneeling crouching and bending.
- Must be comfortable working in a fast-paced casino environment with periods of high noise.
- Occasional evening weekend or on-call work may be required.
COMPENSATION AND BENEFITS:
$25.00 an hour based on experience
Full House Resorts provides a robust benefits package for all employees and eligible family members including:
- Health & Wellness: Medical (full-time only) HSA FSA Dental and Vision coverage.
For the employees Full House Resorts provides:
- Financial Security: Life insurance disability coverage and supplemental benefits.
- Retirement Savings: 401(k) plan with company matching after one (1) year of service.
- Paid Time Off: Generous PTO program.
- Convenient Transportation: Free shuttle service from Colorado Springs and Woodland Park.
- Wellness Perks: Complimentary local gym membership.
- Professional Growth: Tuition reimbursement and career development opportunities.
- Exclusive Discounts: Employee savings on hotel and casino services.
Required Experience:
IC
Employment Type
Full-Time
