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Janitorial Project Manager
Summary
The Janitorial Project Manager provides direct oversight to hourly employees. This person ensures that standards are being met locations are fully staffed and continually works to develop the employees that report to them. Through evaluation of sites and excellent communication skills the Project Manager ensures customer satisfaction on every level.
Job Duties
Recruit and hire employees to assure accounts are properly staffed according to contract specifications.
Assign duties and tasks to employees and inspect work for cleanliness and completion
Determine work procedures and prepare schedules while ensuring the account stays within the given labor budget
Conduct new hire orientation safety training job training etc. to assure hourly employees can perform tasks in an efficient and safe manner
Prepare and review all required paperwork such as time sheets accident reports new hire paperwork employee training records work orders equipment and supply orders etc.
Create an open line of communication by assisting in employee relations problems and coaching and counseling employees to empower success.
Establish relationships with customers by visiting accounts on a regular basis to assure the highest quality of service
Resolve problems and complaints in a timely manner to maintain the highest customer satisfaction possible
Document customer contacts and concerns on an on-going basis and assist with follow through to assure issues are resolved
Monitor assigned accounts for work order opportunities and additional work that can be added to the contract
Requirements
Three years of management experience
Three years of janitorial industry experience
Must be able to multitask and adapt to changing environments
Must have a customer service mindset and training skills
Experience with Microsoft and Google Office Suite required
Diversified Maintenance Systemsis an Equal Opportunity Employer. We consider qualified applicants for employment without regard to race religion color national origin ancestry age sex gender gender identity gender expression sexual orientation genetic information medical condition disability marital status or protected veteran status.
Required Experience:
IC
Full-Time