Co-op/Intern IT Business Partner

Location

This is a hybrid position. You must be in the Ottawa or Toronto Canada office at least three days a week.

About the team

Kinaxis delivers unparalleled supply chain agility and resilience to companies across industries with our cutting-edge Maestro platform. Join our IT Business Partnerships team and contribute to the strategic alignment of business and IT to ensure successful implementation of business initiatives.

The IT Business Partner Intern will support the IT Business Partner in managing demand intake and portfolio management within ServiceNow. This role is pivotal in ensuring that business demands are efficiently processed prioritized and aligned with the companys strategic objectives. You will provide operational support to help the IT Business Partner focus on strategic collaboration with business units. This internship offers hands-on experience in a fast-paced collaborative environment with exposure to a wide range of business functions.

This is a full-time 8-month position starting September 2025.

To be eligible for a Co-op or Intern position at Kinaxis you must either be currently enrolled in full-time education or if you are a recent/upcoming graduate your graduation date must be within 12 months of the placement end date.

What you will do

• Assist in the intake tracking and management of business requests in ServiceNows Demand Management and Project Portfolio Management modules.
• Ensure all stakeholder information is captured and demands are properly categorized and routed.
• Help maintain traceability between requests project execution and ongoing operations.
• Assist with the coordination of portfolio management activities helping to prioritize and align IT projects with business objectives.
• Support the IT Business Partner in creating and updating project roadmaps.
• Prepare status updates and help track the lifecycle of IT demands from ideation to project delivery.
• Coordinate and schedule monthly 1-on-1 calls with business sponsors.
• Assist in documenting and communicating project outcomes to ensure transparency and alignment across business units.
• Work closely with IT Business Partners to improve demand management workflows ensuring efficient processing and approval of business requests.
• Assist in evaluating new technology solutions and documenting high-level business processes for business improvement.

What we are looking for

• Enrolled in or recently graduated from a post-secondary program in Information Technology Business Administration Computer Science or related field.
• Ability to analyze business demands and prioritize them based on strategic importance.
• Strong written and verbal communication skills to document and relay complex information clearly.
• Ability to work effectively with cross-functional teams and stakeholders.
• Detail-oriented and highly organized capable of managing multiple tasks simultaneously.
• Familiarity with ServiceNow demand management tools and IT portfolio management systems is a plus.
• Ability to adapt in a dynamic environment and learn quickly.

What You Will Learn

• Hands-on experience with ServiceNow and other IT demand management tools.
• Exposure to strategic IT planning and alignment with business objectives.
• Opportunities to work directly with senior IT and business leaders across various departments.

Were accepting applications now through end of day on Thursday June 12 2025. Please note that we may begin reviewing applications before the posting closes so early submission is encouraged.

#Coop #Internship #Intern #LI-KM1

Work With Impact:Our platform directly helps companies power the worlds supply chains. We see the results of what we do out in the world every daywhen we see store shelves stocked when medications are available for our loved ones and so much more.

Work with Fortune 500 Brands: Companies across industries trust us to help them take control of their integrated business planning and digital supply chain. Some of our customers include Ford Unilever Yamaha P&G Lockheed-Martin and more.

Social Responsibility at Kinaxis:Our Diversity Equity and Inclusion Committee weighs in on hiring practices talent assessment training materials and mandatory training on unconscious bias and inclusion fundamentals. Sustainability is key to what we do and were committed to net-zero operations strategy for the long term. We are involved in our communities and support causes where we can make the most impact.

People matterat Kinaxis and these are some of the perks and benefits we created for our team:

• Flexible vacation and Kinaxis Days (company-wide day off on the last Friday of every month)
• Flexible work options
• Physical and mental well-being programs
• Regularly scheduled virtual fitness classes
• Mentorship programs and training and career development
• Recognition programs and referral rewards
• Hackathons

For more information visit the Kinaxis web site at the companys blog at.

Kinaxis welcomes candidates to apply to our inclusive community. We provide accommodations upon request to ensure fairness and accessibility throughout our recruitment process for all candidates including those with specific needs or disabilities. If you require an accommodation please reach out to us at Please note that this contact information is strictly for accessibility requests and cannot be used to inquire about application statuses.

Kinaxis is committed to ensuring a fair and transparent recruitment process. We use artificial intelligence (AI) tools in the initial step of the recruitment process to compare submitted resumes against the job description to identify candidates whose education experience and skills most closely match the requirements of the role. After the initial screening all subsequent decisions regarding your application including final selection are made by our human recruitment team. AI does not make any final hiring decisions.