Call Center Representative
Call Center Representative
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Job Description
Full-Time Position and Part-Time Positions on site.
Tuesday-Saturday 8am-5pm central time. This is not a remote position.
We have entry level positions and a local commute. No collection experience is necessary! UFLP will provide continued development after training to ensure your success. Come build your resume with us!
Are you a problem-solver who loves talking to people Are you dependable Do you thrive in a fast-paced environment and enjoy helping others We want you to join our team!
What Youll Be Doing:
- Answering inbound calls and making outbound calls to assist customers with their inquiries or concerns.
- Managing customer accounts including processing payments and resolving billing issues.
- Finding solutions for customer problems and escalating complex issues when necessary.
- Maintaining accurate records of customer interactions and transactions.
- Offering excellent customer service with a friendly and professional attitude.
What Were Looking For:
- Excellent communication skillsboth verbal and written.
- A problem-solver with a positive can-do attitude.
- Ability to stay calm and focused during busy situations.
- Previous experience in a call center or customer service role is a plus but not required!
- Basic computer skills and a willingness to learn.
- Background and drug test are required.
Why Youll Love It Here:
- Medical Dental Vision Life Insurance and more!
- Partner perks that offer discounts with over 4000 merchants.
- A fun and supportive team environment.
- Opportunities for growth and advancement.
- Luncheons and parties
- Theme days and monthly activities and contests
- A job where your hard work truly makes a difference!
If youre ready to bring your A-game to a role that offers both challenge and reward apply now! We cant wait to meet you!
Founded in 1991 UFLP is a trusted call center and collection agency serving a wide range of clients. What distinguishes us is the expertise of our experienced team and the solid infrastructure weve built over more than 31 years in the industry. With a 97% diversity rate in our workforce UFLP is proud to foster an inclusive environment. Join our team and be part of something exceptional!
Find us on Facebook and LinkedIn!
Required Experience:
Unclear Seniority
Employment Type
Full Time
