Information and Referral Specialist
Information and Referral Specialist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Come join Conduent in Baton Rouge Louisiana as an Information and Referral Specialist!
Duties
- Completing Level of Care Eligibility Tool (LOCET) and other applicable assessments.
- Handling incoming and outgoing calls.
- Making appropriate referrals to non-OAAS community services.
- Analyzing requestors needs and researching available resources to meet those needs.
Requirements
- Hold a bachelors degree in the human services field.
- Have a minimum of one year of experience in social and/or human services preferably working with the elderly and disabled adult population.
- Possess knowledge of and experience with Office of Aging and Adult Services (OAAS) Bureau of Health Services Financing (BHSF) Department of Health and Hospitals (DHH) Medicaid Office of Citizens with Developmental Disabilities (OCDD) and/or Home and community-based waiver services.
- Exhibit knowledge of Medical and developmental disability terminology.
- Able to maintain strict confidentiality work independently and autonomously and remain flexible and composed under pressure.
- Demonstrate experience with MS Office.
- Able to work Monday through Friday 8 AM 5 PM local time.
Flexible Working
At Conduent we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too.
In this role you can expect the following working conditions:
- Hybrid work: Work in a way that allows you to work from home during portions of your week and also have time onsite to connect with other team members and business leaders.
Working For You
Perks and rewards designed for you:
- Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit you and your familys needs and start on the first day of employment.
- Retirement Savings: We will support you as you save for your future.
- Employee Discounts: We offer you access to a vast selection of global national and local discounts on merchandise services travel and more.
- Career Growth Opportunities: We help you thrive so together we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.
- Paid Training: Earn while you learn and continue to grow with access to award-winning learning platforms throughout your Conduent career.
- Paid time off: We provide attractive paid time off packages designed for you to enjoy your life away from work.
- Great Work Environment: We are proud of our award-winning culture and the recognition weve received for our diversity efforts.
Join Us
At Conduent we are one team one mission. We understand that our success is directly related to the success of our associates. We strive to create a culture where you can:
- Bring your authentic self to work
- Grow and thrive both personally and professionally
- Make a difference with our clients in our communities and with the millions of people we support
When you join Conduent you are engaged in creating the future - both our companys and your own. With more than 60000 associates across 24 countries we will provide you the opportunity to grow with a team of people who will challenge and inspire you to be the best!
Pay Transparency Laws in some locations require disclosure of compensation-related information. For this position actual salaries will vary and may be above or below the range based on various factors including but not limited to location experience and performance. In addition to base pay this position based on business need may be eligible for a bonus or incentive. In addition Conduent provides a variety of benefits to employees including health insurance coverage voluntary dental and vision programs life and disability insurance a retirement savings plan paid holidays and paid time off (PTO) or vacation or sick approximate compensation for this position is $15.63 per hour.
Required Experience:
Unclear Seniority
Employment Type
Hourly
