Adult Protective Services Manager
Adult Protective Services Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
DEPARTMENT OF ECONOMIC SECURITY
Your Partner For A Stronger Arizona.
DES works with families community organizations advocates and state and federal partners to realize our collective vision: A thriving Arizona.
DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals families and communities for a better quality of life.
ADULT PROTECTIVE SERVICES MANAGER
Division of Aging and Adult Services (DAAS)
Adult Protective Services (APS)
Address: 1789 West Jefferson Street Phoenix Arizona 85007
1455 South Alvernon Way Tucson Arizona 85711
Salary: $79199.95 / Annually
Grade: 22
Closing Date: 6/5/2025
Would you like to be part of an amazing team that helps Arizonans Thrive At the Department of Economic Security (DES) we strengthen individuals families and communities for a better quality of life. DES is looking for individuals who are committed to service community and teamwork. To learn more about DES please visit ; or click on the link here to view Our DES video. Come Join the DES Team!
Adult Protective Services is in search of a critical thinking strategic and solutions-focused leader to manage multiple units of team members who investigate allegations of abuse neglect self-neglect and exploitation of vulnerable adults.
You will oversee a group of supervisors who are in charge of units investigating these allegations. This includes ensuring investigative timeframes are met cases are worked according to statute and policy and team members at all levels are productive and engaged in this critical work. You will also be part of the management group and lead problem solving initiatives present on the performance of your units daily and represent APS in communication with outside parties including the Attorney Generals office. The ideal candidate will be data focused be a strong leader who can focus on both the nuances of cases and the bigger picture and someone who brings a solution-focused mindset to all activities.
All qualified applicants will be required to take and pass an electronic skills assessment.
This position may offer the ability to work remotely within Arizona based upon the departments business needs and continual meeting of expected performance measures.
The State of Arizona strives for a work culture that affords employees flexibility autonomy and trust. Across our many agencies boards and commissions many State employees participate in the States Remote Work Program and are able to work remotely in their homes in offices and in hoteling spaces. All work including remote work should be performed within Arizona unless an exception is properly authorized in advance.
Essential duties and responsibilities include but are not limited to:
Direct instruct counsel and provide technical assistance to subordinate professional and support staff according to DES/APS policies; complete personnel actions pertaining to hiring annual performance reviews and clearly document any deficiencies in performance.
Monitor workloads identify needs and available resources; identify problem areas and implement corrective action. When needed arrange for and ensure staff receive additional training and support. Conduct quality assurance reviews and conduct local office visits.
Complete monthly reports and provide feedback and input regarding policies and procedures; compile and track data for assigned units; implement strategies to ensure Program and District goals are met.
Collaborate with stakeholders including police departments medical and long-term care facilities and the Attorney Generals Office on case-specific escalations.
Participate in management-level meetings to present performance and trends of the assigned area. Problem solve and execute solutions with urgency. Participate in cross-agency and multi-disciplinary teams to solve broader issues that affect vulnerable adults. In-state travel required.
Knowledge of:
Applicable federal and state statutes DES and Adult Protective Services policies and procedures ADOA personnel rules and regulations
Social work and casework practices and principles
Local resources in the aging mental health and disabilities network
Principles and practices of administration management and supervisory techniques
Skills in:
Oral and written communication and active listening
Analyzing and assessing statistical data and reports
Establishing and maintaining effective working relationships with members of the community
Program evaluation policy development and interpretation
Ability to:
Oversee and consult on casework and investigative activities performed by staff
Work with adults at risk
Resolve conflicts
Use computer software packages (e.g. Word Excel Access Google Suite etc.)
The ideal candidate for this position will have:
Prefer a Bachelors or Masters Degree in Social Work Criminal Justice Gerontology Healthcare Public Administration or closely related field.
Requires two years work experience in social services programs human services field field of aging or law enforcement; OR One (1) year experience in Adult Protective Service (APS).
Requires supervisory experience.
The Arizona Department of Economic Security offers a comprehensive benefits package to include:
Affordable medical dental life and short-term disability insurance plans
Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
10 paid holidays per year
Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
Sick time accrued at 3.70 hours bi-weekly
Deferred compensation plan
Wellness plans
Tuition Reimbursement
Stipend Opportunities
Infant at Work Program
Rideshare and Public Transit Subsidy
Career Advancement & Employee Development Opportunities
Flexible schedules to create a work/life balance
By providing the option of a full-time or part-time remote work schedule employees enjoy improved work/life balance report higher job satisfaction and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.
Learn more about the Paid Parental Leave pilot programhere. For a complete list of benefits provided by The State of Arizona please visit our benefits page
State employees are required to participate in the Arizona State Retirement System (ASRS) the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.
On or shortly after your first day of work you will be provided with additional information about the available insurance plans enrollment instructions submission deadlines and effective dates.
For questions about this career opportunity please contact us Brenda Cruz at or
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting Brenda Cruz at or Requests should be made as early as possible to allow time to arrange the accommodation.
Required Experience:
Manager
Employment Type
Full-Time
