Entry Level Customer Service Assistant
Entry Level Customer Service Assistant
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Job Description
Job Ad: Entry Level Customer Service Assistant AgentSeronda Network (Detroit MI)
Job Title: Entry Level Customer Service Assistant
Company: Seronda Network
Location: Detroit MI
Salary: $34000 - $55000
Job Type: Full-Time
About Us:
Seronda Network is a forward-thinking consulting firm that provides businesses with customized solutions to enhance operational efficiency and strategic growth. Based in Halifax we are known for our client-centered approach and a culture that values innovation collaboration and personal growth. As part of our expansion we are seeking a proactive and organized Call Center Representative to support our executive team.
Job Description:
Seronda Network We are seeking a proactive and enthusiastic Entry Level Customer Service Assistant to join our dynamic team. In this role you will provide exceptional support and assistance to our valued customers ensuring their inquiries and issues are addressed in a timely and professional manner. As an integral part of our customer service department you will be the first point of contact for customers dealing with various product and service inquiries.
Responsibilities:
- Assist customers with inquiries via phone email and chat
- Provide accurate product and service information to customers
- Resolve customer complaints and issues promptly and effectively
- Document customer interactions and maintain records of conversations
- Collaborate with other departments to address customer questions
- Follow up with customers to ensure satisfaction and retention
Skills Required:
- High school diploma or equivalent required
- Excellent verbal and written communication skills
- Strong problem-solving abilities and attention to detail
- Proficient in using computers and customer service software
- Ability to work in a fast-paced environment
- Strong interpersonal skills and a team-oriented approach
Benefits:
- Competitive salary range of $34000 to $55000.
- Health dental and vision insurance.
- Paid time off including holidays and vacation days.
- Opportunities for career growth and professional development.
- Positive and supportive team environment.
If youre a motivated individual with a passion for organization and administrative excellence we invite you to apply for the Entry Level Customer Service Assistant role atSeronda
Required Experience:
Junior IC
Employment Type
Full-Time
