Software Development Engineer, Internet Monitoring

AWS Infrastructure Services owns the design planning delivery and operation of all AWS global infrastructure. In other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Want to drive the development and innovation in a service that impacts thousands of AWS customers We are currently looking for a software development engineer to help us deliver the future of application and network monitoring at AWS. This role is for building the core functionality of AWS Internet Monitoring service and is a good fit for you if you are passionate about autonomous software systems that transform the way applications and networks are built and operated. We are currently looking for a software development engineer to help us deliver the future of software-driven traffic engineering at the core of our global network. This role may be for you if you are passionate about software systems that transform the way networks are built controlled and operated. You build high quality highly available always-on services. You are happiest when you are working with empowered world-class leaders and engineers to solve fundamental challenges in planet-scale networks. Finally with your curiosity and strong ownership bias you have an infectious desire to continually improve how things are done.

Come join us and
Do what nobody else in the world is doing literally
Gain world class knowledge and expertise on the inner workings of the Internet and how Amazon interfaces with it
Define and design the next generation of Amazons Software Defined Network
Create enhance and run scalable autonomous controller services that observe the state of the network make active decisions to optimize traffic based on programmable business logic
Build massive real-time systems which inform and drive complex changes across the global network and Internet
Collaborate with and learn from world leaders in networking and distributed systems
Gain practical experience building incredible software using Amazon Web Services





Key job responsibilities
-Leverage develop and implement cutting-edge algorithms and techniques to automate and optimize Internet Monitoring and operations.
-Collaborate closely with cross-functional teams (developers network experts scientists leaders) to translate the business requirements into technical specifications.
-Design test and deploy scalable software systems that leverage Generative AI techniques to enhance network performance and reliability.
-Continuously research and evaluate emerging technologies and methodologies to stay ahead of the curve in the field of Generative AI.
-Participate in code reviews provide constructive feedback and contribute to a culture of excellence in software engineering practices.
-Proactively identify and address technical challenges troubleshoot issues and drive resolution to ensure smooth operation of Generative AI software solutions.
-Communicate effectively with stakeholders to convey project status solicit feedback and align on strategic objectives.
-Own the operational excellence of the software you put into production.
-Contribute to improving our documentation processes and tools so that we improve our performance as a team.

About the team
The Internet Monitoring team is responsible for the services that monitor the health of Amazons traffic to and from the the Internet. We provide the authoritative source of Internet health-detecting and reporting of internet impairments affecting AWS services before customers complain and do so at a high quality and optimized cost. We provide the Internet health signal to operators and service owners for manual traffic engineering & other downstream consumers for Automated Traffic Optimization and Management that drives programmatic traffic engineering. We provide the foundations for internet health and triangulation for AWS customer resources. Our biggest value proposition is to look at a variety of input data sources and come up with a single customer experience score indicating the internet health associated visualizations alarms and fault isolation.

*Why AWS*
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

*Diverse Experiences*
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

*Work/Life Balance*
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

*Inclusive Team Culture*
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.

*Mentorship and Career Growth*
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 3 years of non-internship professional software development experience
- 2 years of non-internship design or architecture (design patterns reliability and scaling) of new and existing systems experience
- 2 years of programming using a modern programming language such as Java C or C# including object-oriented design experience
- Experience programming with at least one software programming language

- 3 years of full software development life cycle including coding standards code reviews source control management build processes testing and operations experience
- Bachelors degree in computer science or equivalent

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $129300/year in our lowest geographic market up to $223600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.