Head Cashier

Department:

Office of Student Accounts

Requested Start Date:

June 23 2025

Salary:

$36721.00

Normal Work Schedule:

Monday - Friday 8:00 a.m. - 4:30 p.m. some evenings and weekends required

Job Summary:

The Head Cashier coordinates the daily operation of the Cashiers Office and ensures compliance of established policies procedures and internal controls. The Lead Cashier works at the customer counter performing a variety of tasks which include: check cashing receipt of payments from parents and students verifies and receipts interdepartmental deposits and payments records bagged deposits issues petty cash disbursements.

Duties and Responsibilities:

• Provides professional client service in all interactions including greeting the customer thanking each person and performing accurate transactions.
• Communicates and interacts by telephone e-mail and in person with students parents customers vendors and colleagues in a professional and tactful manner. Always provides prompt accurate and courteous customer service.
• Receives cash and checks at a cashiers window payment to student accounts; prepare receipts for payments received; accurately applies payments to proper accounts.
• Accurately maintains custody of cash and checks processed in order to balance and account for all funds at the end of each business day.
• Prepares verifies and delivers change funds to customers (requires lifting rolled and boxed coin).
• Produces daily reports for student scholarship purchases at the bookstore then transfers this information to the bookstore. Reconciles monthly scholarship report for all student scholarship bookstore purchases and gives reconciled statement with supporting documents to the Assistant Controller.
• Receives departmental deposits and prepare bank deposits daily.
• Accepts and processes payments for student accounts in person by phone and mail; receives and posts student loan payments in CRC and balances them daily.
• Assist in maintaining and updating Banner system.
• Represents the department at orientation preview day and other student events as requested.
• Assist with preparation and distribution of IRS Forms 1098T monthly statements and past due notices to students and third-party agencies. Answer questions regarding information provided on the form 1098T
• Processes checks returned for insufficient funds (NSF) on student and non-student accounts and composes related correspondence.
• Prepares returned checks for placement with alternative collection efforts as directed.
• Assist student refund processes as needed.
• Supervision of student workers.
• Assist with conducting change fund inventory.
• Maintain Petty Cash fund.
• Ensures continuous operation of departmental credit card machines across campus.
• Responsible for communicating cashiering deadlines to University community.
• Oversight of departmental deposit book reconciliations.
• Leads all cashiering functions including training of new cashiers.
• Oversight of daily scanned documents to ensure process is being completed accurately and in a timely manner.
• Performs other duties as assigned.

Required Minimum Qualifications:

• High School diploma or equivalent and
• Two (2) years full time equivalent experience in clerical or administrative support

Preferred Qualifications:

• Experience working in a Business Office setting in an institution of higher education
• Two (2) years experience in banking/cash handling in a fast-paced environment

Required Documents:

1. Cover Letter
2. Resume

Employee Benefits:

JSU strives to provide great quality of life to our employees through an attractive competitive benefits package for our full-time faculty and staff. These benefits enhance your salary as a JSU employee and are part of your total compensation package. Benefits include:

• Retirement Plans
  • Alabama Teachers Retirement System (TRS)
  • RSA-1 Deferred Compensation
  • 403-B Retirement Annuity (TIAA)
• Health Insurance
  • Medical (PEEHIP)
  • Optional plans: vision dental flexible spending plan dependent care cancer and hospital indemnity
• Long-term disability and life insurance
• Tuition assistance
• Paid and unpaid leave
• Employee Assistance Program
• Prescription assistance

For additional information regarding benefits please visit our website.

Clery Notice: In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act the Jacksonville State University Police provide information on crimes statistics crime prevention law enforcement crime reporting and other related issues for the past three calendar years. The JSU Annual Campus Security and Fire Report is available online at: Employment Opportunity:Jax State is an Equal Employment and Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation age genetic information national origin disability status protected veteran status or any other characteristic protected by law.