Intake Specialist Specialty
Intake Specialist Specialty
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
ESSENTIAL FUNCTIONS:
Liaise with client/family of potential admissions to address any questions concerns etc.
Coordinate facility tours with clients and families who are potential admissions.
Interface with remote admissions team and on-site clinical team for necessary approvals plan for client arrival including travel arrangements as applicable.
Establishes professional rapport with client to ensure that they feel welcomed upon arrival.
Supports arrival process including coordinating assessment/bed placement process searches of client belongings/person for prohibited items.
Orients client to the facility/milieu.
Liaises with direct care/nursing/clinical team to ensure client is set-up with a treatment plan/schedule as needed.
Ensures intake paperwork is completed in a timely fashion and documentation is maintained as required.
May discuss clients financial responsibility and take payment as applicable.
Provides exceptional customer service in line with Acadia Healthcare standards.
STANDARD EXPECTATIONS:
Complies with organizational policies procedures performance improvement initiatives and maintains organizational and industry policies regarding confidentiality.
Communicate clearly and effectively to person(s) receiving services and their family members guests and other members of the health care team.
Develops constructive and cooperative working relationships with others and maintains them over time.
Encourages and builds mutual trust respect and cooperation among team members.
Maintains regular and predictable attendance.
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
High-school diploma GED or equivalent.
1 2 years of experience in a patient care environment in a substance use/behavioral health setting is preferred.
Must have excellent communication and customer service skills and an ability to use required computer programs.
LICENSES/DESIGNATIONS/CERTIFICATIONS:
De-escalation training CPR and/or First-Aid certification as required by facility
Compensation for roles at Azure Acres varies depending on a wide array of factors including but not limited to the specific location role skill set and level of required by local law Azure Acres provides a reasonable hourly range of compensation for roles that may be hired in California set forth below.
Role Location: Sebastopol California
Calculated Hourly Range for role:
California: $26.00 $27.00 per hour
Required Experience:
Unclear Seniority
Employment Type
Full-Time
