Description
Position at Nuvance Health Med Practice CT
$500 Sign On Bonus (External Hires Only)
Title:Medical Practice Patient Representative (Call Center) - NHMP Danbury Endocrinology - Danbury CT. Full Time 40 hours per week 8 hour shifts between 7:30am - 6:00pm Monday - Friday. Position will be remoteonce fully trained.
Summary: Provides clerical and administrative support and coordinates the patient care activities for physician practice. This is a call center position - heavy phones.
Responsibilities:
1. Ensures accuracy of patients information including demographics and insurance.
2. Performs reception of customers and communicates pleasantly and effectively.
3. Answers phones routes calls take messages conveys information and assures accurate communication.
4. Registers verifies and schedules patient appointments testing and referrals.
5. Reschedules cancelled no show tickler appointments.
6. Processes record requests including the copying billing charging and recording.
7. Collects co-pays and reconciles moneys for deposit.
8. Obtains and coordinates record retrieval for new and established patients.
9. Completes audits as assigned.
10. Performs intake and processing of medical records and other documentation and correspondence via eFax.
11. Presents a professional appearance and image.
12. Fulfills all compliance responsibilities related to the position.
13. Performs other duties as assigned.
Other information:
Education Required:High School Diploma/GED or equivalent 1 year customer related experience required Preferred: 1 years of healthcare experience
Pay Rate: $17.72 - $33.48 (Pay per years of relative experience)
EOE including disability/vets.
Required Experience:
Unclear Seniority