Control-M Administrator (Workload Automation & Client Interaction Expert)
Control-M Administrator (Workload Automation & Client Interaction Expert)
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Job Description
Job Summary
Synechron is seeking an experienced Control-M Administrator to manage and support our enterprise workload automation platform. This role is vital to ensuring timely reliable and efficient job scheduling execution and monitoring across critical business processes. The ideal candidate will have extensive Control-M expertise excellent communication skills and a proven track record of delivering end-to-end task management aligned with organizational and client requirements. Your efforts will contribute to operational excellence and seamless automation workflows supporting our organizations focus on stability compliance and continuous improvement.
Software Requirements
Required Skills:
- Proven hands-on experience with Control-M administration configuration and job scheduling
- Ability to execute end-to-end task automation as per business and technical requirements
- Strong knowledge of Control-M tools including Control-M/Enterprise Manager and Control-M/Batch
- Experience with Control-M job workflows job dependencies and orchestration
- Familiarity with Control-M/Agents and client-server architecture
- Good communication skills for interacting with clients and internal teams
- Understanding of scripting (e.g. Shell Perl Python) to automate and troubleshoot processes (preferred)
Preferred Skills:
- Experience with Control-M/Application Integrator and plugins
- Knowledge of database management systems relevant to control-m jobs (e.g. Oracle SQL Server)
- Familiarity with cloud integrations (AWS Azure) for control-m workloads
Overall Responsibilities
- Manage and operate the Control-M environment to ensure optimal scheduling workload automation and job execution
- Deliver end-to-end task execution troubleshooting and issue resolution on schedule and within SLAs
- Collaborate with technical teams and clients to understand automation requirements and implement solutions
- Monitor system performance make configuration adjustments and optimize workload flows
- Document workflows jobs and operational procedures
- Implement best practices for control-m security compliance and disaster recovery
- Educate and support team members and clients regarding Control-M functionalities and updates
- Contribute to process improvements for automation reporting and incident management
Technical Skills (By Category)
Control-M Skills:
- Essential: Control-M/Enterprise Manager Control-M/Batch job scheduling dependencies workload automation
- Preferred: Control-M/Applications plugin configuration workload policies
Scripting & Automation Tools:
- Essential: Shell scripting Perl or Python for automation and troubleshooting (basic to intermediate)
- Preferred: PowerShell batch scripting
Databases & Data Management:
- Essential: Basic understanding of SQL queries Oracle SQL Server for job data and status verification
Operating Systems & Platforms:
- Essential: Windows Linux/Unix environments where Control-M agents operate
Development & Management Tools:
- Essential: Control-M console command-line tools log analysis monitoring dashboards
- Preferred: Control-M API/CLI integrations with monitoring tools like Nagios or Splunk
Security & Controls:
- Understanding of control access role-based permissions and audit logging
Experience Requirements
- Minimum of 4 years experience supporting administering or operating Control-M workload automation environments
- Proven ability to manage end-to-end job scheduling dependencies and workflows
- Experience working in enterprise or financial services environments is preferred
- Demonstrable experience in client communication project coordination and issue escalation
- Alternative pathways: extensive automation background scripting expertise or proven operational experience
Day-to-Day Activities
- Monitor and execute scheduled and ad-hoc jobs in Control-M environment
- Troubleshoot and resolve job failures or delays with minimal downtime
- Collaborate with IT teams to ensure proper setup and configuration of Control-M agents and environments
- Conduct system health checks performance tuning and capacity planning
- Document processes update control-m workflows and implement standard operating procedures
- Engage in daily stand-ups incident reviews and change management activities
- Assist in automation and integration initiatives to improve operational efficiency
- Communicate proactively with stakeholders and clients regarding job statuses and issues
Qualifications
- Bachelors degree in Computer Science Information Technology or related field
- Experience with Control-M advanced features and plugins in a large enterprise environment
- Relevant certifications (e.g. BMC Control-M Administrator) are a plus
- Demonstrated ability to work effectively under pressure and within strict SLAs
Professional Competencies
- Critical thinker with analytical troubleshooting skills
- Excellent communication and interpersonal skills for engaging with clients and technical teams
- Strong team player with a proactive solutions-oriented attitude
- Highly organized capable of managing multiple priorities
- Adaptable to evolving technologies and operational frameworks
- Commitment to continuous learning and process improvement
SYNECHRONS DIVERSITY & INCLUSION STATEMENT
Diversity & Inclusion are fundamental to our culture and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity Equity and Inclusion (DEI) initiative Same Difference is committed to fostering an inclusive culture promoting equality diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger successful businesses as a global company. We encourage applicants from across diverse backgrounds race ethnicities religion age marital status gender sexual orientations or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements mentoring internal mobility learning and development programs and more.
All employment decisions at Synechron are based on business needs job requirements and individual qualifications without regard to the applicants gender gender identity sexual orientation race ethnicity disabled or veteran status or any other characteristic protected by law.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
