Senior Observability/Logging Engineer (ELK, Grafana, Prometheus)
Senior Observability/Logging Engineer (ELK, Grafana, Prometheus)
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the worlds leading brands including HSBC Chipotle and Virgin Media use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.
At LivePerson we foster an inclusive workplace culture that encourages meaningful connection collaboration and innovation. Everyone is invited to ask questions actively seek new ways to achieve success nd reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities solving ambiguities and seeking effective solutions to the problems our customers care about.
Overview:
The Observability Platform team is building a state of the art system for logging motoring and tracing across cloud and on-prem data centers. Were looking for an experienced Senior DevOps engineer to lead our Logging and Monitoring ensuring robust scalable solutions within our Google Cloud Platform. In this role you will be helping to bring systems to life that give superpowers to an entire organization of software developers.
You will:
- Lead the planning execution and manage our observability infrastructure which processes trillions of observability events (logs traces metrics) daily.
- Create and manage monitoring logging and alerting systems utilizing various technologies such as GrafanaLab CaptainHook Zabbix fluentd filebeat ELK Kafka Prometheus OpenTelemetry and other related tools.
- Design and develop parts of a highly scalable software observability platform which manages trillions of observability events (logs traces metrics) per day.
- Develop and maintain Kubernetes Helm charts that deploy hundreds of pods across nodes every day.
- Collaborate closely with DevOps teams in delivering cloud solutions aligned with our observability platform.
- Ensure high availability and performance of observability platforms and tools.
- Design and develop end-to-end Synthetic Tests Monitoring solutions on GCP. with self-service capabilities for engineering teams.
- Participate in on-call rotations.
You have:
- Bachelors degree in Computer Science Engineering or related work experience.
- 3 years as DevOps Engineer (or equal role) with a passion for technology and strong motivation and responsibility for high reliability and service level
- Proficient in Kubernetes and containerization technologies (Docker etc.)
- Extensive experience with observability tools such as GrafanaLab CaptainHook Zabbix Fluentd ELK Kafka and Prometheus.
- Familiarity with infrastructure as code (IaC) tools like Terraform Ansible or CloudFormation.
- Experience with cloud platforms (AWS Azure GCP) and their services related to computing storage and networking - preferred GCP.
- Strong programming skills in one or more languages (Bash Python Go etc.).
- The ideal candidate will have experience with OpenTelemetry Collector and Grafana Agent.
Benefits:
- Health: Medical Dental and Vision
- Time away: Vacation and Holidays
- Equal opportunity employer
- #LI-Remote
Why youll love working here:
As leaders in enterprise customer conversations we celebrate diversity empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced growth is constant and everyone is empowered to create their own success. And were very proud to have earned recognition from Fast Company Newsweek and BuiltIn for being a top innovative beloved and remote-friendly workplace.
Belonging at LivePerson:
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability protected veteran status race religion sex (including pregnancy) sexual orientation or any other characteristic protected by applicable laws regulations and ordinances. We also consider qualified applicants with criminal histories consistent with applicable federal state and local law.
We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.
***The talent acquisition team at LivePerson has recently been notified of a phishing scam targeting candidates applying for our open roles. Scammers have been posing as hiring managers and recruiters in an effort to access candidates personal and financial information. This phishing scam is not isolated to only LivePerson and has been documented in news articles and media outlets.
Please note that any communication from our hiring teams at LivePerson regarding a job opportunity will only be made by a LivePerson employee with an @ email address.
LivePerson does not ask for personal or financial information as part of our interview process including but not limited to your social security number online account passwords credit card numbers passport information and other related banking information.
If you have any questions and or concerns please feel free to contact
Required Experience:
Senior IC
Employment Type
Full Time
