Alexa Smart Home is evolving Alexa into an intelligent indispensable companion that helps customers get the most out of the technology in their home. Our homes are an important part of our daily experiences now more than ever. They are where life happens where we grow up where we laugh bond and feel safe and secure. We are an organization committed to bringing the next generation of Alexa Smart Home experiences to customers. We are looking for an experienced Technical Product Manager who has a passion for innovating on behalf of customers using the latest Large Language Model (LLM).
Key job responsibilities
As a part of the Smart Home Voice Experience team you will help customers to control configure and troubleshoot their smart home devices using a natural and conversational style powered by Large Language Model (LLM). You will own and be responsible for business reporting of customer success and define roadmaps to reduce friction of the voice interaction experience for customers. You are responsible for building experiences and measuring success using quality KPIs.
A day in the life
As a Senior Technical Product Manager you have an enormous opportunity to impact the customer experience design architecture and implementation of products and services. You will drive product strategy and definition and collaborate with UX design engineering and science to develop and launch features. You will deliver recommendations to senior executives and drive alignment across levels functions and organizations.
The ideal candidate has a passion for innovating on behalf of customers solid understanding of the software development process and a demonstrated track record of delivering new features and products. They value collaboration data-driven decision making learning autonomy and can comfortably communicate with others in both technical and non-technical roles.
About the team
The Alexa Smart Home Voice Experience team is a group of tenured Amazonians working on a singular mission to offer a best in class voice experience to control smart home devices. You will be working alongside a team of high performing individuals who love challenges and experimentation. We are led by a tenured Amazon leadership team that is committed to team growth and team member satisfaction.
Checkout this video of how customers are using Smart Home devices with Alexa: Bachelors degree
- 5 years of product or program management product marketing business development or technology experience
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience with end to end product delivery
- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
- 2 years of defining and implementing process improvement initiatives using data and metrics experience
- MBA
- Masters degree in engineering statistics computer science operations research business analytics information systems or equivalent
- Experience bridging technical and business teams to collect and refine requirements prioritize incoming work requests and ensure all committed work is delivered on time
- Experience with concepts such as system architecture optimization system dynamics system analysis statistical analysis reliability analysis and decision making
- Strong proficiency in Excel/SQL/Macros etc and data analysis
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit
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Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136100/year in our lowest geographic market up to $235200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.