Hunton Distribution a division of Hunton Group in Houston TX () has a new and exciting opportunity for you to join our organization as an HVAC Counter Sales Representative. This position requires a self-starting well organized individual to develop and maintain industry sales. Customer base will comprise of commercial HVAC owners commercial self-servicing end users and residential contractors. We are looking for a bilingual candidate with strong proficiency in both English and Spanish.
Come work for an industry leader that has been recognized both locally and nationally as one of the Top Places to Work!
Responsibilities:
- Ascertain customers needs/determine parts/equipment solutions.
- Ascertain customers needs/determine filtration.
- Responsible to manage leads and opportunities from existing and/or new customer base.
- Participate with team members to properly identify customers needs estimate design and accurately quote projects.
- Conducts sales of HVAC parts equipment and supplies over the phone and over the counter.
- Orders required parts.
- Provides technical support to customers.
- Answers customer calls and identifies parts.
- Coordinates product promotions.
- Loads and unloads shipment of parts supplies and equipment.
- Receives and processes customer orders.
- Responds to customers inquiries questions or complaints regarding products or services.
- Responsible for warranty administration on all parts.
- Records changes in inventory status by completing paperwork and updating data base as necessary.
- Maintains supplies inventory by recording quantities used and determining supplies needed.
- Responds to literature requests from customers.
- Possesses knowledge of the Trane product line to be able to demonstrate and discuss with customers.
- Flexibility to work overtime/weekends as required.
Qualifications:
- Microsoft Word and Excel required.
- Strong organizational skills.
- Excellent oral and written communication skills.
- HVAC experience desired.
- English/Spanish bilingual is a plus.
- Must be able to lift up to 50 pounds.
- Comfortable with heights and can confidently work at elevations up to 30 ft.
Education/Experience Required:
- One-year certificate from College or Technical School.
- 3-5 years of customer service or equivalent experience preferred.
Required Experience:
Unclear Seniority