Operations Manager (213070)
Operations Manager (213070)
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Job Description
Location: Belgium - Zaventem Job-ID: 213070 Contract type: Standard Business Unit: Purchasing & Supply Chain
Life on the team
The Operations Manager acts as the conductor of the orchestra ensuring that all Logistics Technical and Transport activities run smoothly and efficiently. This role requires juggling human resources budgets technologies and processes to meet strategic objectives.
As a true strategist the Operations Manager identifies areas for improvement and implements innovative solutions. The Operations Manager is fully responsible for the optimal performance of the team working conditions atmosphere and overall results.
The role also carries policy-making responsibilities including the development and implementation of new methods and techniques within the organization. The Operations Manager creates and executes (annual) plans and is accountable for delivering results often facing abstract challengessuch as anticipating trends or developments that could impact departmental processes.
The Operations Manager ensures the quality and efficiency of operational processes and oversees the systems and tools used. Responsibilities include task allocation quality control and conducting performance and assessment reviews. He or she makes independent decisions regarding HR matters such as recruitment compensation employee development and training.
This role is essential in driving operational excellence and maintaining the companys competitiveness.
What youll do
- Advise and support the LTS Director in developing strategies for transformation adaptation and change management
- Design and lead change processes (human technological financial IT quality safety etc.) aligned with the expected goals
- Plan and monitor activities in accordance with SLAs and company agreements
- Manage departmental finances (costs budgets recharges)
- Ensure process quality and compliance with certifications legislation and internal standards
- Source external expertise when necessary
- Maintain in-depth knowledge of tools systems and applications used in operations
- Deliver services on a customized standardized or project basis
- Continuously optimize processes to improve efficiency productivity and quality
- Lead inspire and develop a team of 5 to10 engineers and logistics agents
- Collaborate with departments such as Inside Sales Purchasing and Technology Enablement during sales or contract implementations
- Deliver clear and insightful management reports
- You will be reporting directly to the Logistics & Technical Services Director
What youll need
- Minimum of 5 years experience in a similar operations or logistics management role
- Bachelors degree in Logistics Supply Chain Production or a related field
- Knowledge of agile and lean methodologies (e.g. 5S Six Sigma) is highly desirable
- Proficiency in SAP and the Microsoft Office Suite
- Skilled in data analysis reporting and budget management
- Proven ability in process optimization and managing IT tools and systems used in operational environments
- Demonstrated leadership experience: capable of guiding motivating and developing a team of engineers and logistics agents (510 people)
- Strong interpersonal and communication skills : able to collaborate effectively across departments (Sales Purchasing Technology Enablement etc.)
- Customer- and service-oriented mindset with a drive for excellence
- Problem-solving ability: proactive analytical thinker who can act decisively
- Adaptable and resilient in the face of change and complexity
- Strong organizational skills with the ability to plan prioritize and manage multiple responsibilities efficiently
- Fluent in Dutch and English (French is a plus)
- Valid Driving License (Category B)
An assessment may be part of the selection procedure
About us
Computacenter is a leading independent provider of IT infrastructure services. We work at the heart of digitisation advising organisations on IT strategy implementing the most appropriate technology and managing our customers infrastructures.
We offer a friendly open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies personalities and strengths who want to live our shared value of teamwork and performance.
Interested in joining a company with a strong sense of community
Were growing. Were hiring. We encourage. We empower. We support.
#CCfuturetalent
Required Experience:
Manager
Employment Type
Full Time
