Senior Rental System Integrations Analyst
Senior Rental System Integrations Analyst
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Job Description
We Put the World on Vacation
Travel Leisure Co. is the worlds leading vacation ownership and travel membership company with a dynamic and growing portfolio of resort travel club and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.The Senior System Integrations Analyst is a pivotal role responsible for maintaining and optimizing system integrations crucial to Global Rental Operations. This position involves ensuring data accuracy and efficiency troubleshooting integration issues and performing regular audits to identify risks and improvement opportunities. Collaborating with both internal and external stakeholders the Sr. Analyst strives to maintain operational reliability and compliance with evolving business needs focusing on continuous improvement data integrity and process standardization to maximize revenue and long-term system sustainability.
In addition to managing day-to-day integration operations the Sr. Analyst oversees audits and updates of integration applications coordinates new implementations and supports reporting and analysis. Hospitality knowledge of various Property Management Systems and channel managers is highly beneficial.
How Youll Shine:
Maintain daily operations of existing integrations and interfaces including regular monitoring issue resolution and preventive audits as it pertains to existing and new channels including direct and online travel agencies.
Proactively identify discrepancies or inefficiencies across integrated systems and lead root cause investigations to improve long-term performance.
Coordinate updates patches and versioning of integration applications to ensure compatibility and continuity.
Conduct regular audits of setup/configuration across multiple platforms to ensure alignment with business rules compliance needs and data standards.
Document integration flows system dependencies and known issues with clear process documentation and SOPs.
Track performance and system enhancements after launch to validate accuracy within expected guidelines
Serve as a subject matter expert on existing system integrations offering guidance to internal teams and leadership.
Provide clear and timely communication/reporting to stakeholders regarding system changes integration issues implementation tracking or required actions.
Collaborate with stakeholders across Yield Inventory and Partner Management to validate integration impacts and troubleshoot disruptions.
Train or educate other departments on current system capabilities and interdependencies improving self-service and reducing escalations.
Automate manual touchpoints within the integration lifecycle to enhance efficiency and reduce operational risk including repetitive tasks and processes
Continuously evaluate current integration architecture and business rules identifying opportunities to optimize or streamline.
Maintain and enhance internal controls that allow consistent reliable execution across team members.
Assist the System Integration Manager during the rollout of new integrations ensuring transition readiness and alignment with existing system configurations. Integrations may include new channel build-out with rate plan creation/modifications PMS integrations/channel management review and set-up OTA extranet set-up etc.
Identify and communicate downstream impacts of new projects to prevent disruption to current systems.
Participate in setup testing and post-go-live monitoring of new system connections as needed.
Maintain dashboards or reports to track the health and effectiveness of integration performance.
Analyze data from connected systems to validate that processes are functioning correctly and delivering intended outcomes.
Use data insights to inform prioritization of fixes enhancements and improvement opportunities.
What Youll Bring:
Bachelors degree in business management computer science or a related field preferred; equivalent work experience in a related field will also be considered.
4 years of experience supporting hospitality system integrations automation or operational technology.
Experience performing audits or health checks across interconnected systems.
Familiarity with data validation practices system troubleshooting and documentation of SOPs.
Familiarity with Agile or Waterfall methodologies and tools such as Visio or Jira.
Ability to work independently and manage multiple priorities with attention to detail.
Demonstrated problem-solving mindset and curiosity to identify inefficiencies and root causes.
Proficient in using tools such as Excel SQL (preferred) and system logs to analyze data flows identify discrepancies and troubleshoot integration or data integrity issues. Experience with advanced Excel functions writing basic to intermediate SQL queries and interpreting log files is advantageous.
Knowledge of Property Management Systems (PMS) Online Travel Agency (OTA) platforms APIs and channel managers preferred including systems such as Opera SynXis iHotelier/TravelClick DHISCO DerbySoft and SiteMinder. Familiarity with connectivity standards booking engines and switch providers is highly beneficial.
Experience with object-oriented programming (e.g. Python VBA C#) and data visualization tools such as Power BI or Tableau is a plus.
Hospitality industry experience preferred.
Experience equivalent to the education requirement may be accepted in lieu of the education requirement.
How Youll Be Rewarded:
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel Leisure Co. benefits include:
Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.
- Medical
- Dental
- Vision
- Flexible spending accounts
- Life and accident coverage
- Disability
- Depending on position paid time off parental leave and holidays (speak to your recruiter for additional information)
- Wish day paid time to volunteer at an approved organization of your choice
- 401k with employer match (subject to eligibility requirements including tenure - speak to your recruiter for additional information)
- Legal and identify theft plan
- Voluntary income protection benefits
- Wellness program (subject to provider availability)
- Employee Assistance Program
Where Memories Start with You
Hospitality is at the heart of all we do at Travel Leisure Co. Here youll find an inclusive environment where we deliver excellence and take time to have fun celebrate together and support one another. Were always looking ahead to whats next and how we can strengthen our business its neighboring communities and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process please email your request to including the title and location of the position for which you are applying.
Required Experience:
Senior IC
Employment Type
Full-Time
