Environmental Services Rep-Part-time/Days

At Houston Methodist the Environmental Services (EVS) Representative position maintains environmental and infection control standards within established policies and procedures. This position performs a variety of general cleaning tasks in assigned areas to provide a safe and attractive environment for patients guests and staff in accordance with department standards.

PATIENT AGE GROUP(S) AND POPULATION(S) SERVED
Refer to departmental Scope of Service and Provision of Care plans as applicable for description of primary age groups and populations served by this job for the respective HM entity.

HOUSTON METHODIST EXPERIENCE EXPECTATIONS

• Provide personalized care and service by consistently demonstrating our I CARE values:
  • INTEGRITY: We are honest and ethical in all we say and do.
  • COMPASSION: We embrace the whole person including emotional ethical physical and spiritual needs.
  • ACCOUNTABILITY: We hold ourselves accountable for all our actions.
  • RESPECT: We treat every individual as a person of worth dignity and value.
  • EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.

• Practices the Caring and Serving Model

• Delivers personalized service using HM Service Standards

• Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET Managing Up Key Words)

• Intentionally collaborates with other healthcare professionals involved in patients/customers or employees experiential journeys to ensure strong communication ease of access to information and a seamless experience

• Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job

• Actively supports the organizations vision fulfills the mission and abides by the I CARE values

PEOPLE ESSENTIAL FUNCTIONS

• Interacts in a positive professional manner with patients family and staff.

• Actively participates in meetings huddles and with other team members using positive communication.

• Promotes a positive work environment and contributes to a dynamic team focused work unit to achieve optimal results.

SERVICE ESSENTIAL FUNCTIONS

• Responds promptly and positively to requests for assistance with directions and information from patients staff and visitors.

• Promptly responds to all assignments to create an environment that is conducive for healing.

• Performs efficient room cleaning processes ensuring timely patient admissions.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Follows department process for room cleaning and discharge inspections as appropriate with the goal of meeting or exceeding HCAHPS cleanliness scores.

• Achieves discharge daily room cleaning and assigned area turn-around times as appropriate.

• During discharge activity tracks logs and notifies appropriate management of safety and repair needs for equipment.

• Follows policies procedures and safety rules. Observes standard infection control precautions and complies with OSHA standards.

• Communicates and documents any facility or patient related issues to management as appropriate. Correct minor safety hazards.

FINANCE ESSENTIAL FUNCTIONS

• Appropriately uses and stores chemicals paper goods supplies and equipment utilized during a shift.

• Manages time effectively and prioritize department daily tasks minimizing incidental overtime.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Assumes responsibility for growth and development. Participates in continuing education and in-service programs.

• Contributes ideas towards improving the efficiency and effectiveness of department processes.

This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

EDUCATION

• High School diploma or equivalent education (examples include: GED verification of homeschool equivalency partial or full completion of post-secondary education etc.) preferred

WORK EXPERIENCE

• One year of experience preferred

LICENSES AND CERTIFICATIONS - REQUIRED

• N/A

KNOWLEDGE SKILLS AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job determined through on-going skills competency assessments and performance evaluations

• Sufficient proficiency in speaking reading and writing the English language necessary to perform the essential functions of this job especially with regard to activities impacting patient or employee safety or security

• Ability to effectively communicate with patients physicians family members and co-workers in a manner consistent with a customer service focus and application of positive language principles

• Demonstrates the ability to access information both in the department and within the hospital system to support the department as appropriate

• Multi-task oriented ability to complete work within designated time frames

• Ability to accurately and efficiently perform duties with minimal supervision

• Demonstrate efficient and safe use of housekeeping equipment and chemicals

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

• Uniform Yes
• Scrubs Yes
• Business professional No
• Other (department approved) Yes

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster Severe Weather Events etc) regardless of selection below.

• On Call* No

TRAVEL**
**Travel specifications may vary by department**

• May require travel within the Houston Metropolitan area No
• May require travel outside Houston Metropolitan area No

Houston Methodist West Hospital is committed to leading medicine in West Houston Katy and surrounding communities by delivering the Houston Methodist standard of exceptional safety quality personalized service and innovation. The growing campus offers more than 200 beds 19 operating rooms and over 1500 employees with access to the most innovative medical and surgical care available including robotic and minimally invasive surgery full-spectrum heart care state-of-the-art imaging cancer care labor and delivery with a level II neonatal ICU neurology and neurosurgery orthopedics and sports medicine outpatient rehabilitation and 24/7 emergency services.