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You will be updated with latest job alerts via emailWhat success looks like in this role:
Managed Service Delivery
Full fidelity responsibility and management for multiple service lines (Hybrid Cloud Dev/Sec Ops Compute Storage Network Database Datacenter Data Compliance Disaster Recovery Mainframe)
Manages the delivery and implementation of a broad range of services through the full engagement lifecycle.
Consistently achieves or exceeds engagement revenue margin service level objectives and quality targets.
Meet and exceed SLA performance metrics
Vendor relations
Resource Management
Validates that the level of staff proposed the source of staff and their skill levels are in line with the contractual financial and solution requirements
Validates that all non-people resources required for service delivery are in line with contractual financial and solution requirements and that Procurement has a plan in place to procure these resources
Produces a gap analysis related to resources and documents risks and contingency plans
Assures all people and non-people resources are in place for steady state operations.
Deal Review Consulting
Consults with bid management/account management and reviews project proposals contracts and other documents to determine goals time frames funding limitations and procedures for accomplishing project staffing requirements and allotment of resources.
Participates deal review sessions to assure that all stakeholders in the project including the client have a common understanding of the terms and conditions (including commercial solution pricing/costing and resources) of the project
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You will be successful in this role if you have:
You will be successful in this role if you have:
Skills Experience & Qualifications:
Progressive experience within a managed services business
Average 15 years of professional service experience managing a service line.
Bachelors degree in Information Technology Computer Science Business Management/Administration or advanced degree in related discipline or relevant experience
Cloud Certifications preferred
Active participation in professional associations industry roundtables etc.
Advanced analytical problem solving negotiation and organizational skills
Deals with Ambiguity
Advanced priority setting and delegation skills for large program teams
Experience managing third party suppliers
Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age blood type caste citizenship color disability family medical history family status ethnicity gender gender expression gender identity genetic information marital status national origin parental status pregnancy race religion sex sexual orientation transgender status veteran status or any other category protected by law.
This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein or cannot otherwise complete your expression of interest without additional assistance and would like to discuss a request for reasonable accommodation please contact our Global Recruiting organization at or alternatively Toll Free: (Prompt 4). US job seekers can find more information about Unisys EEO commitment here.
Required Experience:
Manager
Full-Time