Data Collector & Healthcare Market Research - German native / Spanish + English proficient (Madrid Based)
Data Collector & Healthcare Market Research - German native / Spanish + English proficient (Madrid Based)
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Job Description
Join us on our exciting journey!
Position Purpose:
We are recruiting a brave mind with a native level of German and proficient level of Spanish and English to join us at our Madrid CoE office. If you want to play a key role in a multi-country dynamic and committed team this could be the role for you!
What to expect:
- Recruit target doctors and follow-up on their participation in market research studies via different means of communication (phone email).
- Assist with project set-ups and field analysis.
- Take needed actions to invite and follow-up HCPs to ensure study progress as per given deadlines.
- Increase doctors engagement.
- Prepare sample lists.
- Manage invitation templates.
- Promote HCP collaboration in market research studies based on established standards.
- Initiate follow-up calls with HCPs to achieve maximum rate of return or additional information.
- Take care of customer service with HCPs.
- Run pilot projects and recruitments for qualitative studies.
- Transition doctors to the official Incentive Program and support implementation of adaption to Local Fiscal / Legal regulations.
- Investigate resolve and process panel incentive issues within defined guidelines in order to facilitate timely receipt of compensation.
- Effectively work and communicate with a multi-cultural and cross-functional team.
Our ideal candidate: Skills & other requirements:
- High school graduate or equivalent.
- Native or bilingual level of German is required.
- Very high level of Spanish and English is required.
- Good skills with Microsoft Excel.
- Very good communicator.
- Past experience in customer service is an advantage.
- Strong prioritization skills and the ability to work in a multitask environment.
Are you interested or do you know the ideal candidate
- Before applying you must inform your Manager.
- If you know the right candidate or for more information on this role please contact .
- Please note is necessary that your application is registered in our Talent Network to process your candidacy
- Remember is mandatory to have been in your existing role for at least one year.
- Seek a role no more than two grade levels higher than your current role.
IQVIA is an equal opportunity employer. We make employment decisions based on qualifications and merit. We prohibit discrimination based on any unlawful consideration such as age race national origin gender or other protected status.
IQVIA is a leading global provider of clinical research services commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at .
At IQVIA we believe that diversity inclusion and belonging empower our mission to accelerate innovation for a healthier world. We create a culture of belonging by valuing the perspectives of all talented employees worldwide and providing them with the opportunity to power smarter healthcare for everyone everywhere. When our talented employees bring their authentic selves and their diverse experiences to work they enable us to accomplish extraordinary things. Multifaceted thought processes spark innovation. Multi-talented collaboration harnesses innovation to deliver superior outcomes.
Employment Type
Full-Time
