Principal Service Engineer, Adobe Firefly

Our Company

Changing the world through digital experiences is what Adobes all about. We give everyonefrom emerging artists to global brandseverything they need to design and deliver exceptional digital experiences! Were passionate about empowering people to create beautiful and powerful images videos and apps and transform how companies interact with customers across every screen.

Were on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization and we know the next big idea could be yours!

Adobe Fireflys Generative AI Services team is seeking a Principal Service Engineer to serve as the technical lead for our GenAI Services domain. In this high-impact role you will lead a team of talented engineers in building scalable high-performance generative AI systemspowering features across Adobe products such as Firefly Photoshop Illustrator Express Stock Premiere and our suite of GenAI Enterprise solutions.

You will design and develop APIs and systems that integrate both Adobes proprietary and third-party generative models. As a hands-on technical leader you will champion technical excellence and operational rigor while productizing and scaling a rapidly growing portfolio of GenAI services. You will address Adobes most complex engineering challenges define technical direction and mentor a growing organization of ML and services engineers.

Job Responsibilities

• Lead the development and scaling of core GenAI services and APIs that integrate diverse generative models into Adobes flagship products.
• Design and architect inference infrastructure for enterprise-scale model customization serving and ecosystem integration.
• Provide hands-on technical leadership guiding engineers through architecture design implementation and best practices.
• Evaluate and incorporate emerging MLOps technologies to improve engineering velocity scalability and performance.
• Drive cross-functional alignment by partnering with Product Managers TPMs and engineering leaders to define and deliver the roadmap.
• Lead design reviews and establish technical standards to ensure high reliability maintainability and scalability across systems.
• Design and lead the development of DevOps processes and tooling necessary for scaling infrastructure and services.
• Foster a culture of innovation technical excellence and continuous improvement across the organization.

What Youll Need to Succeed

• MS or PhD in Computer Science or a related fieldor equivalent industry experience.
• 10 years of experience building and operating production-scale systems.
• 3 years of experience leading large-scale GPU-intensive GenAI workloads (training inference and/or optimization).
• Proven track record of leading cross-functional teams on complex high-stakes engineering initiatives.
• Exceptional communication and leadership skills with a strong ability to drive alignment in matrixed environments.
• Deep experience in model serving orchestration and GPU resource management in large-scale deployments.
• Hands-on expertise with Kubernetes distributed systems and MLOps platforms.

Preferred Qualifications

• In-depth understanding of generative model architectures including diffusion models transformers and GANs

#FireflyGenAI

At Adobe for sales roles starting salaries are expressed as total target compensation (TTC base commission) and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices:

California:

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Colorado:

Application Window Notice

If this role is open to hiring in Colorado (as listed on the job posting) the application window will remain open until at least the date and time stated above in Pacific Time in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location no specific application window applies and the posting may close at any time based on hiring needs.

Massachusetts:

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