Telephone Operator, Night
Telephone Operator, Night
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Description
Saint Lukes Hospital in Kansas City is seeking a Telephone Operator to join our team. You will have the opportunity to answer inbound calls to the switchboard and distribute the calls to the appropriate department or individual. This position handles all emergency events in a calm and efficient manner following the established process for the facility in which the emergency event occurs.
Shift Details:Full Time - Rotating schedule 7:00pm-5:00am
Responsibilities:
Provides helpful information to internal and external callers
Maintains detailed documentation in the appropriate communication logs
Dispatches Security requests using two way radios in a timely manner
Monitors alerts and alarms
Notifies appropriate departments or individuals when
Assists with mentoring and training of new employees
We are looking for someone with exceptional interpersonal skills and empathy for those in crisis. The ideal candidate has strong critical thinking skills the ability to handle multiple tasks at once prioritize work and manage interruptions easily. To be successful in this role strong customer service skills willingness to work adaptability and an eagerness to learn is . This position will require you to work autonomously as well as with a team.
Why Saint Lukes
We believe in creating a collaborative environment while looking for innovative ways to improve. We offer competitive salaries and benefits packages to all eligible employees:
Medical health plans
Tuition reimbursement
Paid time off
Retirement contributions
Employee Assistance Program
Job Requirements
Applicable Experience:
Less than 1 yearJob Details
Full TimeNight (United States of America)The best place to get care. The best place to give care. Saint Lukes 12000 employees strive toward that vision every day. Our employees are proud to work for the only faith-based nonprofit locally owned health system in Kansas City. Joining Saint Lukes means joining a team of exceptional professionals who strive for excellence in patient care. Do the best work of your career within a highly diverse and inclusive workspace where all voices matter.
Join the Kansas City regions premiere provider of health services. Equal Opportunity Employer.
Employment Type
Full-Time
