Site: Mass General Brigham Community Physicians Inc.
Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality low cost innovative community-based ambulatory care. This work stems from Mass General Brighams unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings including primary care specialty care behavioral and mental health and urgent care both digitally as well as at physical locations in Massachusetts New Hampshire and Maine. The group also offers outpatient surgery and endoscopy imaging cardiac testing and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations ensuring the appropriate level of care is available to every patient across our care delivery sites.
Our Orthopedic and Sports Medicine team treats the full spectrum of sports related injuries and orthopedic conditions from common injuries to the most complex. We offer a range of services such as sports conditioning physical therapy injury prevention and surgical/non-surgical treatments.
We are seeking a full-time 40-hour Orthopedic/Sports Medicine Medical Assistant to work onsite Monday through Friday from 8:30am to 5:00pm. This Medical Assistant will float between 288 Groveland Street in Haverhill and 231 Sutton Street in North Andover.
Job Summary
Summary
The role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs documenting patient information scheduling appointments and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns as well as collaboration with physicians nurse practitioners and nursing staff to facilitate efficient care.
Does this position require Patient Care
Yes
Essential Functions
-Assists junior Medical Assistants with day-to-day questions and responsibilities and helps facilitate their learning by participating in onboarding training.
-Show patients to examination rooms prepare necessary equipment for healthcare providers and interview patients to obtain medical information measure their vital signs weight and height and record information in the patients medical record.
-Explain treatment procedures medications diets and physician instructions to patients ordering and organizing educational materials to reinforce patient education.
-Perform general office duties such as answering phones taking dictation and completing insurance forms while acting as a liaison with other departments and advocating for patients with a positive customer service approach.
-Collect blood tissue or other laboratory specimens log them and prepare them for testing; perform phlebotomy if competence is demonstrated.
-Maintains inventory of immunizations and check expiration dates.
-Provides immunizations (as applicable) which requires certification or 3 years of experience administering a vaccine and supervision of a provider.
-Responsible for improving appropriate departmental quality initiatives such as two patient identifiers and hand hygiene.
Education
High School Diploma or Equivalent required or Associates Degree Medical Assisting preferred
Can this role accept experience in lieu of a degree
No
Licenses and Credentials
Basic Life Support BLS Certification - Data Conversion - Various Issuers preferred Certified Medical Assistant National Certification - Data Conversion - Various Issuers preferred
Experience
Direct MA experience or medical field work 1-2 years required
Knowledge Skills and Abilities
- Strong interpersonal and communication skills are essential for success in this position.
- Ability to prioritize tasks in complex and busy environments.
- Accuracy and attention to detail.
- Comply with all local state and federal privacy and confidentiality rules and regulations.
- Ability to take vital signs and manual blood pressure as well as collect blood samples and other specimens.
- Comprehensive knowledge of medical terminology procedures and protocols.
- Proficiency in electronic health record (EHR) systems and medical office software.
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions conclusions or approaches to problems.
- Managing ones own time and the time of others.
Additional Job Details (if applicable)
Onsite
288 Groveland Street
40
Regular
Day (United States of America)
Mass General Brigham Community Physicians Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religious creed national origin sex age gender identity disability sexual orientation military service genetic information and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973 the Vietnam Veterans Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990 applicants who require accommodation in the job application process may contact Human Resources at .
Mass General Brigham Competency Framework
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.