Are you ready to change the market
To further improve our smart customer communication strategy and to optimize the workflows behind it we are looking for you as a motivated structured (Junior) Decision Engineer / Workflow Manager (f/m/d) in our Behavioral Science team! Career starters are welcome - it is important to us that you are curious and want to realize a steep learning curve!
What you can do with us:
- optimization and maintenance of the existing workflow structure of our innovative AI-powered software in our app
- visualization of new workflows for customer communication in Lucidchart
- creation of workflow extensions to make customer communication more efficient
- project management for product enhancements related to customer retention (e.g. enhancements to the functionalities of our payment page)
- further development of the current product together with the Behavioural Science team and in close cooperation with the AI team
- execution of A/B tests to verify working hypotheses and analysis of the test campaigns
- analysis of workflow performance
What you should bring for it:
- successfully completed studies in the area of Business Informatics Computer Science Business Intelligence or similar
- analytical mindset and strong logical thinking skills
- strong communication skills and a precise structured way of working
- basic technical skills (ex: SQL and Python or other programming language) and ability to understand visual coding: loops decision trees error reading etc.
- first experience in a semi-technical role (ex: business analysis data product management or process)
- excellent English language skills both written and spoken (Additional language skills are a plus!)
Transparency Execution Ownership Customer Centricity Innovation and Integrity are important to us and we at PAIR Finance embody these values. Do you find yourself in these values Then become part of our team and complement us with your individual motivation and character!Our offer for you:
- challenging varied tasks for your steep learning curve
- individual development offers as well as a transparent appreciative feedback culture for your personal development
- an international team with professional colleagues and strong experts for an inspiring network
- team events for a successful team
- good salary for your strong performance
- flexible working hours and 28 vacation days for a balanced work-life balance
- company pension plans and other benefits for your full feel-good package
- modern office with fresh fruit muesli and drinks for a pleasant working environment
Who is your contact person
Your contact person for this position isGeneva Brooks. If you have any questions please contact us directly by email (). For more information about PAIR Finance please take a look at ourwebsite and ourcareers page. We look forward to hearing from you!
About us
We are rethinking debt collection with our digital debt collection solution characterized by our high customer orientation and efficiency standards. By using artificial intelligence we are combining technology with behavioral science and so we are able to contact customers individually and in a simple way throughout the entire collection process.
Strengthened by one of the most renowned private equity firms in the fintech sector Pollen Street as well as partnerships with other investors such as Zalando Payments and finleap PAIR Finance offers an excellent opportunity to dive deep into and actively shape the fintech industry.
PAIR Finance is an equal-opportunity employer. We value a diverse team and an inclusive culture. We welcome applications from all qualified individuals regardless of ethnicity color religion gender sexual orientation gender identity or expression age national origin marital status or disability.
For more information about PAIR Finance visit and and you want to find out more about PAIR Finance and the position We are happy to answer your questions and also to receive your application! Required Experience:
Manager