Clerical Coordinator - DI Interventional Radiology (IR) & Central Intake (CI) (202128)
Clerical Coordinator - DI Interventional Radiology (IR) & Central Intake (CI) (202128)
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Job Description
Company :IWK Health
Req ID: 202128
Department/Program: DI Administration Diagnostic Services & Maritime Medical Genetics
Location:Halifax
Type of Employment: PermanentHourly FT (100%FTE) x 1position(s)
Start Date:
Union Status:NSGEU Off&Cler Admin Professionals Bargaining Unit
Compensation: $28.804 - $31.7698/hour
Closing Date: June 03 2025 (Applications are accepted until 23:59 Atlantic Time)
IWK Health is a respected academic health sciences centre located in Halifax Nova Scotia providing tertiary and primary care for two million children youth adults and families each year across the Atlantic region. We have a team of approximately 4000 employees physicians volunteers and learners at sites across Nova Scotia. People build careers with IWK Health with our focus on training and mentorship opportunities. We recognize each others talent and celebrate our successes. We collaborate in modern facilities or virtually from home align our work to our values and enjoy access to enhanced benefits and wellness programs. We are proud to support our patients families and communities and are grateful for the generous donor support we receive.
Promoting an anti-racist environment and calling out discrimination as we work and provide care is important to us. We are located in Mikmaki the unceded and ancestral territory of the Mikmaq people. Working in Mikmaki and providing care to those across Atlantic Canada is a shared privilege with the original inhabitants who have lived here for many thousands of years prior to colonization. There are 13 First Nation communities across Nova Scotia and more than 50 historic African Nova Scotian communities who also have a long deep and complex history dating back over 400 years. We have the highest percentage of people with disabilities in the country. Nova Scotia has the highest proportions of transgender and non-binary people than any other province or territory in the country. We are active in our work to eliminate discrimination but have more work to do to build that trust acknowledge our biases and reduce the barriers our diverse communities face. We want IWK Health to be a safe and supportive space of equity and belonging in the care we provide and the employment we offer. We welcome all interested persons who self-identify as Indigenous Black/African Nova Scotians Persons of Colour Immigrants/Newcomers Persons with Disabilities 2SLGBTQIA to apply to support our goal for our workforce to be representative of the patients families and communities that we care for at all job levels.
The Opportunity
Reporting to the Clinical Manager of Diagnostic Imaging the Clerical Coordinator Interventional Radiology (IR) & Central Intake (CI) is responsible for the organization and direct supervision of those daily operations within Diagnostic Imaging (DI) which support the booking and coordination of special procedures interventional radiology and provincial DI Central Intake referrals to the IWK. The Clerical Coordinator promotes supports and advocates for the well-being of staff patients and families by ensuring the provision of diagnostic imaging support services that are accurate professional in keeping with the principles of family-centered care and protect patient and family confidentiality and privacy at all times.
The Clerical Coordinator IR & CI facilitates communication and collaboration between schedulers clinical staff radiologists and anaesthesia as well as internal and external partners to support decision-making and departmental efficiencies. In collaboration with the DI clinical managers and provincial Central Intake office the Clerical Coordinator IR and CI oversees the processing of incoming IWK imaging referrals supporting IWK DI Referral Officers and will identify issues that have potential or actual impact on clinical care. The Clerical Coordinator IR & CI monitors and evaluates patient care standards and workload and makes recommendations and/or takes action for change as appropriate.
The Clerical Coordinator IR & CI is the Key User for the Clinical Information and associated applications as well as all other software/equipment required for the operation of the team and acts as a resource for all staff in this regard. Participation in training new employees as well as continual monitoring identifying issues requiring staff education and collaboration with the appropriate individuals to address learning needs are requirements of this role.
The Clerical Coordinator IR & CI is responsible for staff scheduling related to IR and CI in accordance with the Collective Agreement as well as Diagnostic Imaging and Central Intake operational requirements. This role tracks employee attendances/absences and Payroll for the team. The Clerical Coordinator IR & CI orders and maintains stock of all required office supplies. The Clerical Coordinator IR & CI works collaboratively with the Diagnostic Imaging Clerical Coordinator supporting registration and scheduling and providing cross coverage relief.
Hours of Work
70 hours biweekly; flexibility to support the provincial Central Intake hours of operation will be required.
Your Qualifications
- High School Diploma or GED required.
- Graduate from a recognized Office Administration Program required.
- A combination of equivalent education and experience may be considered.
- Minimum of three (3) years related administrative experience is required at least one (1) year of which should be in a Diagnostic Imaging service.
- Competency with healthcare related computer applications including but not limited to Ocean eReferral MediTech Magic XERO MS Office Suite and/or other Radiology-related information systems is an asset.
- Demonstrated excellent communication skills verbal and written and conict resolution skills including interactions with referring and receiving providers patients and staff is required.
- Demonstrated interpersonal collaboration and team building skills are required.
- Demonstrated tact and discretion in dealing with sensitive and condential patient information is required.
- Demonstrated commitment to customer service in the healthcare environment.
- Demonstrated planning organizing prioritizing and time management skills; consistently able to meet timelines with demonstrated flexibility to meet workload demands is required.
- Demonstrated accountability initiative and ability to work independently with minimal supervision is required.
- Competencies in other languages is an asset.
Thank you for your interest in IWK Health.
Please note that we only contact applicants selected for interview/testing. If we invite you to participate in an assessment process (such as an interview or testing) you have the right to request accommodation. Please discuss your needs when invited to the assessment process.
This is a Admin Professionals bargaining unit position. Preference is given to bargaining unit employees for unionized positions. Successful applicants changing unions bargaining units or employment status are advised to seek clarification regarding their seniority benefits and vacation entitlement and/or usage prior to accepting the position.
An offer of employment is conditional upon the completion and satisfactory results of all applicable background checks and confirmation of credentials.
If you are an employee ofIWK Health please apply through the internal careers page to ensure you are flagged as an internal applicant.
Required Experience:
IC
Employment Type
Full-Time
