Body Shop Administrative Assistant
Body Shop Administrative Assistant
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Salary Not Disclosed
1 Vacancy
Job Description
Patrick Dealer Group is currently seeking a Full-time team member in our Collision Center. Patrick Dealer Group is one of Chicagos largest automotive dealership groups representing eight different franchises. As a valued and respected member of our winning team you will be surrounded by an encouraging work environment. We are family owned and committed to the best vehicle selection while providing Best in Class customer satisfaction...thats the Patrick Promise.
JOB DESCRIPTION
The Body Shop Administrative Assistant is responsible for delivering excellent customer service while handling a variety of administrative and clerical duties. Key responsibilities include greeting customers processing payments managing appointments issuing purchase orders and maintaining accurate financial records. The ideal candidate will be detail-oriented professional in appearance and comfortable in a fast-paced environment.
Patrick Offers the Following Benefits:
- Full-time Monday through Friday
- Paid Time Off (Starts after 90 days)
- Two weeks vacation after one year
- Medical/Dental/Vision
- Disability Insurance
- Life Insurance
- FSA
- 401k
- Employee Purchase Program
- Employee Referral Program
Duties and responsibilities
- Greet customers promptly and courteously obtaining necessary vehicle information.
- Handle cash check and credit card transactions issuing accurate receipts and securing funds.
- Maintain accurate records of payments in the computer system and cash drawer.
- Answer phone calls and assist with customer inquiries or direct them to the appropriate personnel.
- Schedule and manage estimates and repair appointments.
- Update repair order status in CCC (Crash Collision Center) and coordinate vehicle drop-off/pick-up.
- Assist with parts invoicing and open repair orders (ROs).
- Generate and issue purchase orders (POs) to vendors.
- Reconcile cash receipts against register totals at the end of the shift.
- Refer customers with further concerns to service advisors or management.
- Maintain a clean professional and welcoming front desk environment.
Qualifications
- High school diploma or equivalent (GED)
- 12 years of customer service or administrative support experience (preferably in an automotive or service-related industry).
- Strong customer service and communication skills.
- Basic math skills for handling payments and verifying cash totals.
- Proficient in basic computer applications (e.g. Microsoft Office Suite Word Excel Outlook).
- Strong verbal and written communication skills.
- Ability to multitask and remain organized under pressure.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Employment Type
Full-Time
